1 Donor Engagement Officer Job in Jersey, NJ
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Donor Engagement Officer
$143k-224k (estimate)
Full Time | Transportation
2 Months Ago
Saint Peter's University is Hiring a Donor Engagement Officer Near Jersey, NJ
Position Information
Job Title
Donor Engagement Officer
Campus
Jersey City Campus
Department
Advancement
Full Time, Part Time, Adjunct
Full Time
Job Description
Under the direction of the Assistant Vice President for Alumni and Donor Engagement, the Donor Engagement Officer will be responsible for executing and overseeing a comprehensive donor acknowledgement, reporting and recognition program. The Officer will ensure that the University recognizes, expresses appreciation, informs and engages current and prospective donors and volunteers in the life of the University.
Among the key responsibilities will be preparing donor acknowledgements, including those on behalf of the President and other members of leadership, working in concert with Financial Aid to coordinate the tracking, distribution and stewardship of all donor-named scholarships and awards, creating and executing donor recognition events and opportunities, managing gift societies inclusive of presidential communications and creating and executing pledge
reminders.
The Officer will also be responsible for aiding the Vice President for Advancement and External Affairs with the University’s Board of Regents, supporting their effectiveness as well as coordinating meetings, resolutions and ensuring adherence to by-laws
.
Excellent interpersonal, verbal and presentation skills are essential. In addition, the employee must be able to write compelling letters and reports as well as generate creative solutions for stewarding gifts in order to advance the University’s efforts to maintain and strengthen high-quality individual relationships with donors. This requires an ability to think strategically about donor engagement.
Salary Range: $48,000 – $52,000
Among the key responsibilities will be preparing donor acknowledgements, including those on behalf of the President and other members of leadership, working in concert with Financial Aid to coordinate the tracking, distribution and stewardship of all donor-named scholarships and awards, creating and executing donor recognition events and opportunities, managing gift societies inclusive of presidential communications and creating and executing pledge
reminders.
The Officer will also be responsible for aiding the Vice President for Advancement and External Affairs with the University’s Board of Regents, supporting their effectiveness as well as coordinating meetings, resolutions and ensuring adherence to by-laws
.
Excellent interpersonal, verbal and presentation skills are essential. In addition, the employee must be able to write compelling letters and reports as well as generate creative solutions for stewarding gifts in order to advance the University’s efforts to maintain and strengthen high-quality individual relationships with donors. This requires an ability to think strategically about donor engagement.
Salary Range: $48,000 – $52,000
Duties & Responsibilities
Essential Functions and Requirements:
- In conjunction with Advancement Operations, Finance and Financial Aid, manages all donor scholarships, including but not limited to: efficient and timely tracking of all funds and awards made; ensuring regular donor communication and reporting; liaising with Finance and Financial Aid to ensure proper stewardship and execution of all donor scholarships; planning intimate stewardship events; collaborating with Leadership Gift Officers on scholarship agreements; and interacting with scholarship recipients for thank you letters and event participation. Collaborates with other University departments to ensure proper disbursement and recognition of Michaelmas and Commencement awards.
- Develops systems to customize relationship management techniques for leadership-level donors. Works with Leadership Gift Officers to ensure these donors receive appropriate levels of stewardship reporting, recognition and guidance with respect to their interactions with the University. This includes but is not limited to stewardship reports, correspondence from University leadership, gifts, birthday/holiday cards and personal remembrances.
- Strengthens giving societies program, particularly the President’s Council, by managing a comprehensive and personalized stewardship strategy for the President’s Council donors ($1,000 and up) in concert with the Leadership Giving and Annual Giving teams. Manages development of thank-you letter content and implements quality controls to ensure letters are processed with no errors and any necessary tailoring or personalization occurs.
- Prepares strategic congratulatory letters to prospects for special achievements known as “luster letters”; work with Leadership Gifts team to ensure cultivation potential is maximized.
- Prepares various communications on behalf of the University President and other leadership to facilitate donor stewardship.
- Assists in creating special donor recognition events such as groundbreakings, dedications, etc.
- Oversees the process of writing and preparing gift correspondence such as campaign pledge reminder letters and gift acknowledgement letters/receipts in collaboration with the Advancement Operations team.
- Works in concert with the Vice President for Advancement and External Affairs to engage and cultivate the Board of Regents including preparing materials for Regent meetings, tracking membership, arranging for meeting logistics and capturing meeting details.
- Performs other duties as assigned by the Assistant Vice President for Alumni and Donor Engagement and/or Vice President for Advancement and External Affairs including but not limited to event staffing, writing duties or volunteer management.
Outcomes/Performance Metrics:
- Ability to perform all donor/gift stewardship related activities with limited oversight after appropriate training.
- Ability to produce timely correspondence, including: gift acknowledgements, presidential acknowledgements, pledge reminders and scholarship reports.
- Ability to effectively manage multiple priorities, competing deadlines and leadership expectations.
- Show desire to take on new tasks and learn new skills to improve team efficiency.
Knowledge, Skills and Abilities acquired on the job:
An essential job function is the acquisition and mastery of on-the-job knowledge, skill, and ability, in order to learn, implement and follow key job functions. The following are performance criteria and are essential functions:
- Ability and willingness to perform both professional and technical/administrative/clerical tasks.
- Ability to appropriately use and demonstrate proficiency with standard office productivity software, tools, and University systems, such as MS Office Suite (Word, Excel, PowerPoint) and Google Suite equivalents.
- Ability to efficiently organize and manage large amounts of data, information and records; attention to detail; and well organized.
- Ability to interact and communicate effectively with individuals from diverse backgrounds and at all levels of the organization. Strong written and communication skills along with the ability to build relationships with various members of the organization.
- Ability to work effectively in a team environment, anticipate the needs of others on the team.
- Ability to provide high-quality, strong customer-oriented services, including problem-solving orientation; strong listening skills; history of coordinated work effort with extensive follow-through and follow-up.
- Ability to assess efficiency of current department processes and recommend improvements.
Key Performance Expectations:
- Actively demonstrate an understanding of and commitment to Jesuit heritage and ideals.
- Be driven by the University mission.
- Be committed to the University and the work we do to support students.
- Approach commitments cheerfully, enthusiastically and energetically.
- Approach issues and assignments with an open mind, objectively and neutrally, with logic and analysis.
- Be accountable and responsible.
- Be well organized.
- Behave and perform ethically.
- Maintain integrity, confidentiality and sensitivity with personal donor and constituent information.
- Collaborate effectively both within and outside the department.
- Consistent and timely attendance.
- Meet all departmental and work area expectations.
Supervisory Responsibility:
The Donor Engagement Officer will provide assignments and guidance to work-study students.
Disclaimer:
This job description is intended to summarize the type and level of work performed by the incumbent and is not an exhaustive list of duties, responsibilities, and requirements. The University reserves the right to change, add, or reassign job duties or combine positions, or portions thereof, at any time. This job description is not an employment agreement or contract. This job description may be updated from time to time based on the needs of the University
Qualification Standards
Minimum Qualifications:
- Bachelor’s degree or equivalent experience
- A minimum of one (1) to three (3) years of professional work experience in customer service, fundraising, data management or a directly related field to demonstrate sufficient knowledge, skill and ability to perform the essential functions of the position.
- Ability to learn basic fundraising principles and strategy including the moves management system.
- Superior digital literacy to use University systems and platforms, which include MS Office Suite, Google Suite (Mail, Docs, Sheets, Slides), Zoom, and other systems and digital tools.
Additional Desirable Qualities:
- Knowledge of Raiser’s Edge NXT database and web view.
- Demonstrated skills and expertise in planning and decision making, communication, human relations, salesmanship, persistence and patience.
- A high degree of initiative is expected along with strong organizational skills, attention to detail and the ability to identify and construct solutions.
- Commitment to the ideals of a Jesuit education.
Education
Bachelor’s degree or equivalent experience.
Physical Demands
Experience
A minimum of one (1) to three (3) years of professional work experience in customer service, fundraising, data management or a directly related field to demonstrate sufficient knowledge, skill and ability to perform the essential functions of the position.
Licenses (if applicable)
Working Conditions
Physical requirements
Physical Requirements:
- Must be able to remain in a stationary position for extended periods of time.
- Must be able to physically attend in-person meetings and events both on- and off-campus.
- Frequently operates a computer for extended periods of time.
- Frequently communicates with others over the phone and in person; must be able to exchange accurate information in these situations.
- Ability to speak clearly and communicate proficiently in English.
- Ability to lift heavy objects, if necessary.
Posting Detail Information
Posting Number
PS425P
Position Posting Date
Close Date
Open Until Filled
No
Special Instructions to Applicants
Quick Link
https://saintpeters.peopleadmin.com/postings/3698
Job Summary
JOB TYPE
Full Time
INDUSTRY
Transportation
SALARY
$143k-224k (estimate)
POST DATE
05/31/2024
EXPIRATION DATE
07/30/2024
WEBSITE
newjob.com
HEADQUARTERS
Irvine, KY
SIZE
<25
INDUSTRY
Transportation
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