POSITION SUMMARY : The host is responsible for setting the stage for exceptional accommodation and organization for the restaurant through telephone service, greeting, seating and setting the pace for each service.

Requirements

Essential Duties & Responsibilities

The essential functions include, but are not limited to the following :

• Maintains a cheerful, courteous disposition and a neat, clean and professional image
• Provides guests with menus and answers any initial questions
• Seats guests at tables or in waiting areas
• Assigns guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of guests
• Engages with guests to ensure they are happy with food and service
• Answers phone calls, takes to-go orders and answers questions
• Gains knowledge of the menu to make recommendations to guests that ask
• Keeps host area stocked, neat, clean and free of clutter
• Checks for restocking of necessary supplies, brings all areas up to standard, and discusses problem areas with manager
• Performs shift change and / or opening or closing duties
• Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary
• Adheres to all company safety and sanitation policies and procedures
• Assists other team members as needed or when business needs dictates

Minimum Qualifications (Education, Experience, Skills)

• High School Diploma or GED graduate
• Ability to handle stress under pressure
• Willingness to maintain a clean, healthy, and safe working environment
• Ability to coordinate multiple activities with attention to detail
• Ability to work independently, with minimal supervision

Physical Demands and Work Environment

• Ability to be flexible with job demands and open minded when being asked to complete tasks
• Ability to operate and use all equipment necessary to run the restaurant
• Ability to work varied hours / days as business dictates
• Must be able to tolerate potential allergens : peanut products, egg, dairy, gluten, soy, seafood and shellfish

Last updated : 2024-06-17