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Kaiser Permanente
Salem, OR | Full Time
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Salem Clinic P C
Salem, OR | Full Time
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Salem Clinic P C
Salem, OR | Full Time
$46k-56k (estimate)
1 Week Ago
Medical Assistant/Population Health Specialist- FT
$46k-56k (estimate)
Full Time | Ambulatory Healthcare Services 1 Week Ago
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Salem Clinic P C is Hiring a Medical Assistant/Population Health Specialist- FT Near Salem, OR

Job DescriptionOur Comprehensive Care Coordination department is looking for a detail-oriented and compassionate individual to join our Population Health Specialist team. The ideal candidate is organized, a team player, passionate about improving the health outcomes of patients and has the ability to adapt in an ever-changing health care environment. As a Population Health Specialist, you will review, track and outreach to patients on care gaps and preventative health item with no face to face patient contact; place standing orders as needed, facilitate and coordinate patient appointments, run daily hospital admission reports assessing for patient care needs, reconcile medications with patients after a hospital/SNF discharge, communicate with insurance representatives on program measures, develop and maintain spreadsheets for multiple payer incentive programs, assess and provide documentation to address chronic conditions/HCC work, participates in and take minutes for payer meetings.Our mission at Salem Clinic is to improve the health of those we serve in a spirit of compassion and respect!Benefits offered:
  • 401(k) retirement plan- 10% employer contribution
  • 100% Clinic paid employee premiums for medical, dental, and vision plans. 50% Clinic paid premiums for part-time employees.
  • Free Lab and Imaging services when performed at Salem Clinic for those covered under the Clinic’s medical plan.
  • Health Reimbursement Account
  • Life & Long-term Disability Insurance
  • Paid time off & Holiday pay
  • Flexible Spending Account
  • Athletic & Weight Management Club Credits
  • Bilingual pay differential program (3% wage increase if qualified)
  • Employee referral program- earn up to $500 per referral
Job Summary: Work in conjunction with CCC director, Team Leader, and other staff to coordinate care needs and close care gaps for assigned patient population.
Required Knowledge, Skills, Abilities:
  • Graduate of a program for Medical Assistants or equivalent education.
  • Two years’ experience working in a medical facility.
  • Knowledge of medical terminology, common chronic diseases, and preventive health.
  • Skill in medical record documentation.
  • Ability to utilize independent and sound judgment to accomplish assigned responsibilities.
  • Ability to self-direct and multitask.
  • Ability to be flexible and adaptable to changing assignments and work pace.
  • Ability to recognize problems and share ideas for solutions.
  • Sound judgment and decision making skills.
  • Strong written, verbal and telephone communication skills.
  • Excellent organizational skills with the ability to pay close attention to detail.
  • Ability to work in a high volume, fast paced environment.
  • Ability to establish effective working relationships with staff members, providers, patients and outside agencies.
  • Ability to use a computer. Proficient keyboarding skills. Ability to type at least 30 words per minute. Microsoft windows proficiency, including Word, Excel, and Outlook.
Essential Functions:
  • Review care gap, HCC and preventive health need reports.
  • Have a thorough understanding of each payer’s incentive program and associated specifications.
  • Research medical record to verify information.
  • Develop and maintain a spreadsheet for tracking gaps, outreach, and outcome.
  • Scan documents, create PDF files.
  • Close gaps by uploading information to payer portal.
  • Submit supplemental reports for identified items that would close care gaps.
  • Check for pending appointments; add gap information to reason line.
  • As needed, notify provider and assistant of appointment and care needs via in basket message.
  • If no appointment pending, call patient to discuss care need and facilitate appointment scheduling if needed, inform them of needed tests.
  • Enter test orders if standing order applies.
  • Track outcome of appointment or test orders. Reschedule as needed.
  • Document patient contact and outreach attempts in patient’s medical record.
  • Send letters if unable to reach patient, or to communicate and summarize needs.
  • Monitor for issues with non compliance (appointment cancellations, no-shows, failure to follow physician recommendations for care, etc.) Refer to CCC nurses for review.
  • Notify Team Leader of noncompliance concerns with patients failing to follow-up after hospital or ED discharge.
  • Communicate with insurance representatives by email and through their portals.
  • Take meeting minutes for payer meetings.
  • Contact patients to schedule Preventive Care Visits as needed.
  • Contact patients to reconcile medications after hospital or SNF discharges.
  • Cross train and provide back-up for the Behavioral Health Assistants.
  • Provide back-up and support for CCC assistant work as needed.
  • Participate in the training of new hires as well as auditing work to ensure understanding and that workflows are being properly followed.
Position Number: 8C-5FHours: Full time | 40 hours per week | M-F | 8-5p

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ambulatory Healthcare Services

SALARY

$46k-56k (estimate)

POST DATE

06/21/2024

EXPIRATION DATE

08/20/2024

WEBSITE

salemclinic.org

HEADQUARTERS

SALEM, OR

SIZE

50 - 100

FOUNDED

1925

CEO

JOHN P DANIELS MD

REVENUE

$5M - $10M

INDUSTRY

Ambulatory Healthcare Services

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