Patient Services Coordinator II-Full time Days M-F-(3295583)

Description

Mon.-Fri. Occasional weekend coverage

In a clinical setting, performs a variety of patient service and administrative duties and office work. Typically requires experience.

May coordinate tests, referrals and appointments. May assist with training and guidance of staff. Job Specific Responsibilities :

• Performs patient service and administrative duties and office work.
• Coordinates diagnostic tests referrals and tracks appointments visits and authorization
• Verifies Insurance
• Prepares Billing
• Collects data and generates quality assurance reports
• May provides cross coverage to other practices and / or positions, as appropriate
• Provides basic information to patients
• Triages Phone calls
• Orders Medical Records
• Registers and re-registers Patients
• Schedules Patient appointments using an automated or manual system
• Ensures patient forms are completed accurately
• Verifies Patient Demographics / EDI Insurance Verification
• Collects Co-Pays
• Assists with training / orienting of new staff
• Order Entry
• May include duties and responsibilities of the Office Assistant and the Patient Services Coordinator I
• Performs and participates in special projects as directed
• May assist with training and guidance of staff.
• Acts as a liaison with other hospital departments and PHS affiliates
• Provides functional guidance to Levels I & II EE’s
• Participates in department or hospital wide committee’s.

Qualifications

Required :

Strong Communication Skills, both oral and written. Ability to Prioritize work.

• Minimum of 3 years related experience, preferably in a clinical setting or Patient Services Coordinator I could move into this level within 1-3 years based on demonstrated proficiency
• HS Diploma required

Preferred :

Completion of a certificate and Associate degree preferred in Business related or Medical assisting program or Equivalent.

RSRMGB

Last updated : 2024-07-01