COMPANY BIO:

Salem One has evolved into one of the largest and fastest growing Packaging, Print, Direct Marketing and Logistics companies in the Southeast. We produce award-winning work and improve business results for leading regional and national corporations and brands.

JOB DESCRIPTION:

This is an advanced Customer Service position, dealing with various aspects of Direct Mail and Commercial Print. It requires specialized skills and experience. The Project Manager is responsible for managing job assignments from purchase order through manufacturing until ready for final billing.

DUTIES AND RESPONSIBILITIES:

• Perform as the primary contact for established and new customer relationships in coordination with Sales, and Production.
• Coordinate jobs from start to finish;
• Prepare client estimate proposals
• Expedite jobs via computer entry
• Facilitate proofing/approvals process, onsite & offsite press checks
• Procurement of outside goods and services
• Consult with internal staff regarding progress of jobs
• Know all assigned accounts thoroughly; establish and maintain organized and complete records for customer projects.
• Maintain a detailed technical knowledge of Salem Corp’s capabilities and constantly increase knowledge base on the changes and advances within the Printing and Direct Mail industries.
• Able to work independently, have good time management, planning/organization and decision-making skills.
• Possess strong communication skills, maintaining flexibility, objectivity and a capacity to handle multiple tasks simultaneously.
• Work with external customers and vendors that require occasional travel.
• Individual must be action oriented and self-motivated.
• Demonstrated communication skills, problem solving abilities and a commitment to providing excellent customer service is required.

QUALIFICATIONS:

Associates Degree, Bachelors Degree highly preferred

Candidate should be familiar with word processing and other basic computer skills (Word, Excel, etc.).

Preferred: Two years of experience in the Printing and/or Direct Mail industries, or other related experience