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Sally Beauty
Job Title : Assistant Manager
Essential Function
Store Managers are responsible for hiring, developing and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards.
Develop the strategies and plans to achieve key performance indicators and financial targets through business analysis, action planning, effective communication and consistent accountability.
Assistant Managers, as part of their development, support the Store Manager in all areas outlined below and are responsible for all Primary Duties when the Store Manager is not present.
Primary Duties
Brand : Provides supervision and supports the direction & planning of associates’ daily goals and activities to deliver an exceptional client experience which maximizes sales / KPIs and drives customer loyalty in assigned stores.
Emphasis placed on both the in-store selling model and Omni-channel. Ensures all brand standards are met such as merchandising, POGs, marketing, back rooms, dress code, etc.
Acts as main point of contact to resolve customer issues and concerns. Analyzes store trends and can anticipate customer demands.
People : Engages, trains and develops their teams to achieve positive results. Leverages internal hiring platforms and actively recruits to build strong network of external candidates to fill positions when required.
Can identify strengths as well as opportunities for each associate and can effectively address by coaching or counseling.
Holds team accountable to Company policies and expectations. Maintains positive associate relations by resolving associate concerns and keeping associates informed of relevant Company information.
Builds strong working relationships with Store Manager peers. Maintains consistent and timely communication with AM / DM.
Fosters an environment of diversity, inclusion and belonging.
Operations : Ensures execution of all company processes through training, management, analysis and continuous improvement.
Ensures all processes to support digital strategies are utilized such as Omni-channel fulfillment (SFS / SDD / BOPIS).
Store Managers effectively manages inventory through ordering and shipment processing. Manages payroll hours to the needs of the business and schedules appropriately.
Ensures all store opening and closing procedures are performed correctly. Timely and accurate follow through with Company directives, assignments & projects.
Safety / Loss Prevention : Ensures the store environment is safe at all times for associates and customers; all policies and procedures are followed and enforced.
Responsible for protecting company assets by ensuring all inventory and cash control procedures are being followed in store as they relate to shrink, damages, banking, etc.
Analyzes and utilizes all available reporting, tools and technology. Ensures stores are compliant with all HAZMAT training and execution.
Knowledge, Skills / Abilities and Requirements
Competencies
Passionate Learner
Desire to grow and learn
Flexible & Agile Adapter
Adjusts to multiple demands and effectively responds to new circumstances and ambiguous situations
Talent Builder
Builds competent, diverse teams by hiring, developing, motivating and coaching talent and prepares for future success
Effective Communicator
Expresses information in a candid, straight forward way, creating an engaging and inviting, open environment
Team Builder
Develops strong partnerships and engages with all associates, at all levels, and across different functions / segments within the Company.
Understands the importance of inclusion.
Customer Focused Partner
Understands and works to meet the needs of external and internal customers
Results Driver
Effective at driving and delivering plans, holds self and team accountable to a high standard to deliver objectives. Lead and motivates team and demonstrates GRIT with a determination to succeed.
Strategic Thinker
Demonstrates vision and broad perspective to drive business performance
Big Picture Thinker
Executes and adapts plans, follows through on commitments and keeps up with the pace of the business. Not afraid to innovate.
Problem Solver & Decision Maker
Analyzes information and objectively evaluates alternatives to make sound decisions
Nature and Extent of Direct or Indirect Controls Exercised by the Supervisor
Task Level High
Departmental / Division Level High
Project Level High
Consultative Level High
The amount of discretion or freedom this position has
Strict Adherence to Guidelines
Interprets and Adapts Guidelines
Develops and Implements Guidelines
Working Conditions / Physical Requirements
The position requires some physical exertion such as long periods of standing, walking, recurring bending, crouching, stooping, stretching, reaching, or similar activities;
recurring lifting of moderately heavy items such as shipment or record boxes. The work may require specific, but common, physical characteristics and abilities such as above-average agility and dexterity.
May be required to work in other stores from time to time.
The work area is adequately lighted, heated, and ventilated.
Last updated : 2024-07-02
Full Time
Wholesale
$47k-73k (estimate)
07/03/2024
09/30/2024
sallybeautyholdings.com
CINCINNATI, OH
15,000 - 50,000
2006
Public
ROSAANA BRANDENBURG
$3B - $5B
Wholesale
Sally Beauty Holdings is a global distributor and retailer offering professional beauty products.
The job skills required for Assistant store manager include Customer Service, Merchandising, Coaching, Scheduling, Commitment, Store Operations, etc. Having related job skills and expertise will give you an advantage when applying to be an Assistant store manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Assistant store manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Assistant store manager positions, which can be used as a reference in future career path planning. As an Assistant store manager, it can be promoted into senior positions as a Grocery Store Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Assistant store manager. You can explore the career advancement for an Assistant store manager below and select your interested title to get hiring information.
If you are interested in becoming an Assistant Store Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Assistant Store Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Assistant Store Manager job description and responsibilities
To assist the Store Manager / Operations Manager to drive sales by managing the smooth functioning of the store and control the store team to ensure all work / policies & procedures are carried out within the remit of ‘Store daily operations’ (sales; merc
01/07/2022: Kansas City, KS
At least 10 years to become a store manager and a college degree.
12/20/2021: Flagstaff, AZ
They will often act as the primary store manager and carry out the responsibilities of the store manager when they are not available.
01/19/2022: Roanoke, VA
Assistant store managers (ASMs) are responsible for providing customers with a convenient and enjoyable shopping experience.
12/10/2021: Abilene, TX
Hiring, a lot of the paperwork and reporting, coaching and counseling, scheduling, depending on the store.
12/18/2021: Stamford, CT
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Assistant Store Manager jobs
Ability to connect with the customer.
01/04/2022: Springfield, MA
Embrace Battles for more rewards.
12/30/2021: Boston, MA
Listen, understand and take action.
12/21/2021: Philadelphia, PA
Make checklists and to-do lists.
02/14/2022: Pascagoula, MS
Communicate as efficiently as possible.
01/27/2022: Tacoma, WA
Step 3: View the best colleges and universities for Assistant Store Manager.