Program Manager - AirTable Expert

Location: Hybrid in San Jose, CA

Duration: 6 months or longer

Job Description:

Are you an AirTable expert with a passion for innovation and efficiency? We are seeking a highly skilled and experienced AirTable Expert to work for a Big Global company in the e-commerce realm and administer and enhance our client's AirTable instance. As a Program Manager, you will play a pivotal role in building new functionalities, enhancing existing ones, managing roles and access, responding to support requests, and training new users. You will collaborate closely with product managers to develop interfaces that aid the team in completing tasks, managing information, and deriving insightful connections between related data. Additionally, you will build integrations between systems and AirTable, and develop automations to streamline processes.

Key Responsibilities:

• Administer the AirTable instance, ensuring optimal performance and security.
• Design and implement new functionalities within AirTable to meet the evolving needs of the business.
• Enhance existing AirTable functionalities to improve user experience and efficiency.
• Manage user roles and access permissions to maintain data integrity and compliance.
• Respond promptly to support requests, troubleshooting and resolving issues as they arise.
• Conduct training sessions for new users to ensure effective utilization of AirTable.
• Collaborate with product managers to build user-friendly interfaces for task completion and information management.
• Create and maintain documentation that tracks information flow and data relationships within AirTable.
• Develop integrations between AirTable and other systems to create a cohesive technology ecosystem.
• Design and implement automations within AirTable to optimize team workflows and productivity.

Qualifications:

• Bachelor’s degree in Engineering, Technology, or a related STEM field.
• At least 4-6 years of experience in a similar position at a large technology company.
• Advanced skills in administering and managing AirTable instances.
• Proven ability to build and enhance functionalities within AirTable.
• Experience with roles and access management within a collaborative tool.
• Strong verbal and written communication skills.
• Excellent time management and problem-solving abilities.
• Highly analytical mindset with the capacity to think outside the box.
• Ability to work effectively both in teams and independently.
• Demonstrated initiative in improving team efficiency and processes.

The ideal candidate is a critical thinker who thrives in a dynamic environment and is committed to driving the team toward achieving collective goals through the innovative use of AirTable. If you are passionate about leveraging technology to create impactful solutions, we encourage you to apply for this exciting opportunity.

Join us and help shape the future of technology and commerce through your expertise in AirTable!