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Hobby Lobby
Wilmington, NC | Full Time
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Wilmington, NC | Full Time
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DICK'S Sporting Goods
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Wilmington, NC | Full Time
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Wilmington, NC | Full Time
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Massage Envy
Massage Envy
Wilmington, NC | Other
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Retail customer service
Sam's Club Wilmington, NC
$24k-30k (estimate)
Full Time | Wholesale 5 Days Ago
Save

Sam's Club is Hiring a Retail customer service Near Wilmington, NC

Position Summary...

Want to make a lot of people's day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave.

You might be the first, last, and sometimes only associate that our members interact with. That's why it's so important to smile, greet, and thank each and every one.

We are looking for friendly faces to run registers and support our members through the self-checkout experience! The pace can be really fast, especially in the evenings, on weekends, and during a holiday season.

There are times when you have to juggle several tasks in a short amount of time while helping members : scanning items, processing payments, and maintaining a clean area-you get the idea! It's hard work, but our cashiers find it rewarding, especially since they're a part of a large team with a common goal : happy, satisfied members.

You will sweep us off our feet if :

You thrive in fast-paced environments

You're a multi-tasker at heart

You keep member satisfaction as your top priority

You can stand for long periods of time while assisting members quickly and accurately

You're a problem solver who tackles obstacles head-on to ensure each task is completed with excellence

You will make an impact by :

Maintaining a positive attitude by smiling, greeting and thanking members

Providing exceptional customer service to members across the club as needed, answering any questions they may have

Maintaining a clean, neat, and member-ready area

The member frontline cashier is a great way to start a fulfilling career at Sam's Club. Apply now!

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

The full job description can be made available as part of the hiring process.

What you'll do...

Maintains safety of facility according to company policies and procedures by conducting safety sweeps; following forklift spotting procedures;

following procedures for handling and disposing of hazardous materials; following company steel standard guidelines; and correcting and reporting unsafe situations to facility management.

  • Provides member service by acknowledging the member and identifying members needs; assisting members with purchasing decisions;
  • locating merchandise; resolving member issues and concerns; promoting the company's products and services; providing guidance and support to members regarding member self-service technology;
  • processing member purchases; assisting members with payments according to company policies and procedures for different membership and payment types;

assisting members with transactions utilizing registers or self-checkout area; zoning the area; and arranging and organizing merchandise.

Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy;

and applying these in executing business processes and practices.

  • Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners;
  • identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities;

and adapting to and learning from change, difficulties, and feedback.

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

  • Health benefits include medical, vision and dental coverage
  • Financial benefits include 401(k), stock purchase and company-paid life insurance
  • Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and / or PPTO that can be used for vacation, sick leave, holidays, or other purposes.

The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https : / / one.walmart.com / notices .

Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.

Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart at https : / / bit.ly / 3iOOb1J .

The hourly wage range for this position is $16.00 to $23.00*

The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances.

Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications

Primary Location...

412 S COLLEGE RD, WILMINGTON, NC 28403-1715, United States of America

Last updated : 2024-09-10

Job Summary

JOB TYPE

Full Time

INDUSTRY

Wholesale

SALARY

$24k-30k (estimate)

POST DATE

09/13/2024

EXPIRATION DATE

12/11/2024

HEADQUARTERS

JEFFERSON CITY, MO

SIZE

15,000 - 50,000

FOUNDED

2016

CEO

LAURA LEVINE

REVENUE

$10M - $50M

INDUSTRY

Wholesale

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The job skills required for Retail customer service include Customer Service, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Retail customer service. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Retail customer service. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Retail customer service positions, which can be used as a reference in future career path planning. As a Retail customer service, it can be promoted into senior positions as a Retail Sales Staff that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Retail customer service. You can explore the career advancement for a Retail customer service below and select your interested title to get hiring information.

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If you are interested in becoming a Retail Customer Service, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Retail Customer Service for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Retail Customer Service job description and responsibilities

Customer service know how to be transparent and educate customers.

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Retailers are exploring a new way of delivering an exceptional customer experience.

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Customer service respond quickly to all customer feedback

02/10/2022: Canton, OH

Retail Customer Service answering their questions and helping them solve problems.

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They should know how to sell their products or services to customers.

04/02/2022: Tacoma, WA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Retail Customer Service jobs

Use positive speech and body language.

03/22/2022: Little Rock, AR

The associate who comes up with the perfect greeting.

03/29/2022: Rochester, MN

Create Memorable Customer Experiences.

04/14/2022: Appleton, WI

Actively Ask Customers for Feedback.

01/28/2022: Boise, ID

Establish relationships with vendors and suppliers.

01/30/2022: Springfield, OH

Step 3: View the best colleges and universities for Retail Customer Service.

College of the Atlantic
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