7 SERVICE ADVISOR/WRITER Jobs in Harlingen, TX
Sames Motor Company is Hiring a SERVICE ADVISOR/WRITER Near Harlingen, TX
- Competitive wages
- Medical insurance plan
- 401k retirement
- A professional and respectful work environment
- Paid vacation/holidays
- Employee vehicle purchase program
- Process after-hours drop-off vehicle information.
- Promote sales of labor, parts and accessories to meet customer needs.
- Review vehicle history file. Physically inspect vehicle with customer to verify complaints, wants and needs. Record customer observations as stated.
- Determine cause of malfunction; use function test, test drive or refer to test technician; as necessary.
- Record clear instructions to technicians; specify labor operations required.
- Provide written estimate for labor and parts, provide diagnostic estimate if necessary and estimated time of completion to customer.
- Establish method of payment with customer; obtain customer signature on repair ticket.
- Discuss alternate transportation needs with customer.
- Follow progress of repair work throughout day, discuss any changes with customer and record on repair order.
- Notify customer when service/repair is completed and vehicle can be picked up.
- Maintain and update vehicle history files and follow-up system for additional needed service, repair and warranty work.
- Resolve customer problems and complaints as necessary in a timely manner.
- Greet customers in a positive, timely manner.
- A minimum of two years sales experience is preferred.
- Technical knowledge of dealership’s products; including estimating experience with evaluative diagnostic capabilities is helpful.
- Ability to identify, comprehend and act on changing customer requirements; ability to work well under pressure of deadlines.
- Administrative skills for appropriate record keeping for customer vehicles.
- Possess good customer relations abilities, polite and courteous manner, cooperative attitude, team oriented.
- Ability to bend, stoop, and reach.
- High School diploma or equivalent.
- Maintain a valid driver’s license, ability to drive a variety of vehicle types, insurable
Job Summary
Full Time
Retail
$39k-58k (estimate)
06/17/2024
07/11/2024
samesauto.com
LAREDO, TX
50 - 100
1910
RYAN CAIN
<$5M
Retail
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The following is the career advancement route for SERVICE ADVISOR/WRITER positions, which can be used as a reference in future career path planning. As a SERVICE ADVISOR/WRITER, it can be promoted into senior positions as a Returns Clerk III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary SERVICE ADVISOR/WRITER. You can explore the career advancement for a SERVICE ADVISOR/WRITER below and select your interested title to get hiring information.
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