41 customer service representative Jobs in brandon, fl
NESCO Resource is Hiring a Customer Service Representative Near Brandon, FL
Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
- Assist customers with account setup, billing questions, and plan changes.
- Troubleshoot technical issues with devices and services, providing step-by-step solutions.
- Process orders, returns, and exchanges accurately and efficiently.
- Educate customers on product features, benefits, and promotions.
- Maintain detailed and accurate records of customer interactions and transactions.
- Resolve customer complaints and escalate issues to higher-level support when necessary.
- Collaborate with team members to ensure a seamless customer experience.
- Stay up to date with product knowledge, company policies, and industry trends.
- Proven experience in a customer service role in the telecommunications industry.
- Excellent communication skills, both verbal and written.
- Strong problem-solving abilities and attention to detail.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Proficient in using computer systems and customer service software.
- Cheerful outlook and a passion for helping customers.
- Competitive salary and performance-based bonuses.
- Ongoing training and development opportunities.
- Career advancement potential within the company.
Job Summary
Full Time
$53k-69k (estimate)
06/22/2024
07/10/2024
nescoresource.com
Cleveland, OH
1,000 - 3,000
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The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
