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Job Summary:
Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products.
Responsibilities:
- Provide information to customers on products and services.
- Handle returns, exchanges, and complaints efficiently.
- Manage customer transactions and maintain accurate records.
- Assist in membership sales and renewal processes.
- Ensure customer satisfaction and provide professional customer support.
Qualifications:
- Strong communication and interpersonal skills.
- Experience in customer service or retail preferred.
- Knowledge of store products and policies.
- High school diploma or equivalent.
- Ability to handle stressful situations professionally.
Full Time
$38k-47k (estimate)
09/11/2024
09/30/2024
my.iadtschaumburg.com
Schaumburg, IL
<25
Retail
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.