What You’ll Do: 

• Regulate and control access to restricted and secure areas. (i.e., event level, receiving dock, locker rooms, and other sensitive areas). Monitor, patrol and respond to alarms/emergency situations inside/outside the Frost Bank Center/Toyota Field and grounds. Provide quick, professional, and effective response in security and/or safety related situations.
• Serve and interact with guests attending Frost Bank Center/Toyota Field games and events. Provide information and direction to inquiries from the public or Frost Bank Center/Toyota Field employees. Interact professionally and notify the proper authorities or personnel, as situations dictate. Provide information and direction to inquiries in a positive and friendly manner.
• Complete effective communication, both verbally and written where appropriate, in situations where reports are generated, or direction is needed. Prepare effective incident/accident reports.
• Consistently and appropriately problem solve. Identify, diagnose, and resolve safety concerns. Effectively generate safety awareness and training. Identify and effectively enforce guidelines to reduce unsafe practices.
• Other duties as assigned.

Who You Are: 

• High School Diploma or equivalent.
• Obtain and maintain a Level 2 Security License and Certification with the Texas Department of Public Safety Private Security program.
• Able to Lift and Carry 25 plus pounds as needed.
• Must be able to work long hours, flexible hours including evenings, weekends, and holidays.
• Must be able to stand and/or walk for long periods in extreme conditions for the duration of assigned shift.
• Must be able to work at both the Frost Bank Center and Toyota Field for all events assigned.
• Ability to work outdoor events in hot, cold, wet, or windy conditions throughout duration of the shift.
• Ability To ascend/descend multiple flights of stairs in an arena and outdoor stadium setting throughout the duration of the shift.
• Must be able to work the minimum of 70% of events each month.
• Must possess good verbal and written communication and team-building skills.
• Must be a self-starter, with initiative and ability to make sound decisions.
• Must possess the ability to meet dress standards.
• Must maintain the standards set forth in the Frost Bank Center Event Security Policies & Procedures Manual.

Preferred Qualifications:

• 1 year of entertainment industry experience.
• CPR Certification/ Basic First Aid preferred. 
• Knowledge of law enforcement or experience in the entertainment industry, security, military, or law enforcement preferred.

Continuing Education:

• Employee will attend company, security, and safety training as it related to the security functions and components of the Frost Bank Center and Toyota Field. 1 year of entertainment industry experience.
• Employee is required to stay up to date with training in security equipment, equipment, alarms, and emergency procedures for life safety, and fire protection.

In every position, each employee is expected to: demonstrate alignment with SS&E’s core values and mission, collaborate with internal/external community members and demonstrate ongoing development.

If you don’t have experience in every single bullet above, no sweat – we still want to hear from you and encourage you to apply!

*SS&E is an Equal Opportunity Employer* 

Nothing contained in this job description is intended to be a contract of employment, nor does any information contained herein represent a guarantee of employment for a specific duration. Your employment with SS&E is “at will”, which means that either you or SS&E may terminate the relationship at any time. Essential functions listed above must be performed with or without accommodations.