The San Diego Tourism Authority is a private, non-profit, mutual benefit corporation composed of approximately 900 member organizations, businesses, local governments, and individuals seeking a better community through the visitor industry. San Diego Tourism Authority (SDTA) members include tourism-related entities in such categories as lodging, dining, arts & attractions, shopping, and transportation, among others, as well as other companies indirectly involved in the visitor industry.

As a sales and marketing organization, the main objective of SDTA is to promote and market San Diego County as a vacation destination and convention site. SDTA also represents and supports the interests of the visitor industry as a whole.

General Responsibilities:

The Client Services Coordinator will assist with organizing the activities of the Client Services Team, along with maintaining and updating the citywide Sales CRM database. Interpreting, entering, and managing the integrity of the data, along with exercising discretion when coordinating business activities.

• Enter and update housing blocks associated with citywide programs (data entry).
• Update bookings, organization profiles, contact profiles, resolve duplicate accounts, etc. (data entry).
• Process expense reports for Client Services Directors and Manager.
• Track member referrals and manage client services’ resources.
• Monthly and weekly CRM reporting, as requested by CSO, VP of Sales & Services, Space Revenue Director and/or Client Services Directors
• Assist with clerical, non-selling tasks to assist the Client Services Team in customer interaction and planning of citywide programs.
• Coordinate client site visit and pre-planning visit logistics and itineraries to San Diego.
• Assist with citywide meeting planning and other special projects as assigned.
• Provide administrative and clerical support.
• Working hours are 8:30 am – 5:00 pm, Monday-Friday, Pacific.

Requirements:

• Experience in the hospitality industry is preferred.
• Data entry interest and experience is preferred.
• Strong Excel knowledge.
• BS/BA degree preferred with a minimum of two years administrative experience, data entry and/or training; or equivalent combination of education and experience.
• Strong organizational skills with experience handling multiple tasks simultaneously.
• Must have effective data entry, verbal and written communication skills.
• San Diego knowledge is preferred.

Benefit options include:

• Medical
• Dental
• Vision
• Life Insurance
• Short-Term and Long-Term Disability
• Accidental Death and Dismemberment
• Flex Spending and Dependent Care plans
• Matching 401k
• Hybrid work schedule
• Onsite fitness center
• Nearby parking paid by company

Annualized salary range is $52,540 to $57,500 DOE.

Check us out: https://youtu.be/KYyQpJEA8Ao

Offer of employment will be contingent upon satisfactorily clearing background checks.

San Diego Tourism Authority is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive culture. We are committed to non-discrimination on any protected basis, such as race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, veteran status or any other basis covered under applicable law.