We are looking for an experienced Service Technician to fill a growing need. We specialize in residential repair, light commercial, maintenance to residential and commercial systems, and installation.

Typical Duties

Maintain a high level of understanding of equipment capabilities and operations

Full understanding of Service Titan

Able to troubleshoot and correctly diagnose electrical, control and mechanical failures and problems

Understand and stay current on industry trends and changes

Full E.P.A. certification required

Demonstrate an ability to coordinate the overall resolution of multiple customer problems

Maintain personal discipline and composure in the performance of multiple customer services

Keep supervisor fully informed of work situations which may impede your fulfillment of customer commitments

Electrical circuit analysis capability

Electrical and mechanical component analysis capability

Refrigerant analysis capability

Fluid dynamics familiarity

Air dynamics familiarity

Ability to accurately report problem situations

Understand critical value of clients to Sanders Plumbing HVAC and associates

Accept responsibility for correction of customer problems brought to your attention

Ability to stay organized for scheduling requirements

Focus on assignment completion to ensure customer satisfaction and timely invoicing

Ability to assist dispatcher with prioritizing

Maintain professional-quality information files for reference with supervisor on payroll, billing, projects, etc.

Communicate all project opportunities to service manager and projects sales representative

Communicate and reschedule all incomplete work with your assigned dispatcher

Communicate situational information appropriate customer contact

Skills, Knowledge, Qualifications, & Experience

Must have at least four (4) years of relevant HVAC field experience

Must have a valid driver’s license

Must provide a clean DMV report covering the past three (3) years

Must understand and comply with all safety and OSHA requirements

Authorized to work in the United States

Must be capable of effectively speaking and writing in the English language

Universal EPA Certification

Capable of working alone or on a team

Communicate effectively with customers regarding technical issues

HVAC Trade school or college courses a plus

Must understand the fundamentals of refrigeration systems, pumps, air handling systems, and duct work

Must have an understanding of electrical troubleshooting for both low voltage controls and high voltage power

Salary Range

$30 - $35 per hour based on experience

Benefits

ull Benefits

Matching 401(k)

Paid Time Off

Paid Holidays

Equal Opportunity Employer

About Sanders Plumbing HVAC

Sanders Plumbing HVAC has the highest Google 5-star rating in central Arkansas. And we got there by strict adherence to one simple philosophy...

Always do the right thing.

Since our company’s inception in 1932, our core values haven’t changed. We still place the highest priority on honesty, integrity and respect for our customers and employees.

Our Purpose is to :

Show God’s grace in all we do

Help others

Model the CAN DO attitude

Be transparent

Strive for 5-star excellence

Grow profitably

Last updated : 2024-06-25