1 Asset Recovery Specialist 2 Job in Albuquerque, NM
SANDIA LABORATORY FEDERAL CREDIT UNION is Hiring an Asset Recovery Specialist 2 Near Albuquerque, NM
Full-time
Description
Job Summary:
Responsible for executing collection and recovery procedures, including legal actions and communication with members and vendors, while ensuring compliance with relevant laws and regulations.
Essential Job Duties:
Main responsibilities:
- Ensure all repossession policies, procedures, and regulations have been followed prior to assigning any repossession vehicle to auto auction for proper disposal.
- Assign all repossessed vehicles to appropriate auction after their legal sale date. Track vehicles in auto auction platforms to ensure a timely and effective sale to minimize loss. Post all sales proceeds and send proper deficiency balance notices.
- Initiate and monitor ongoing legal proceedings, including but not limited to attorney demand letters, complaints, stipulated orders, forbearance agreements, and post judgment actions. May include the tracking of foreclosure actions.
- Post payments on delinquent loans/credit cards, charge-off accounts, and for members working with debt management companies.
- Investigate and contact charge-off account holders to help ensure future asset recovery.
- Track recovery payments on charged off accounts to ensure accuracy of data and compliance with legal agreements and court orders.
- Assign charged off accounts to third party collections agency when appropriate according to department policies.
- Perform skip traces to help in locating members and collateral.
- Research, assign, post, reconcile and balance monthly attorney bills and third-party collection agency payments.
- Process all payments from bankruptcy trustees to loans and/or the appropriate general ledger account.
- Review and process levies, liens, seizures, garnishments, and summons in accordance with all applicable state and federal laws and procedures.
- Support member contact staff in other departments across the organization in dealing with collection accounts to minimize risk and maximize service.
- Provide support for Recovery Specialist 1's by answering questions and providing back-up assistance when needed.
- Maintain accurate documentation of collection activity records to ensure effective internal communication and legal processing.
- Provide a superior member experience by actively listening to and assessing the needs of the member, identifying and recommending solutions, and referring members to the appropriate person or department.
- May assist with the development of departmental procedures to ensure that collection activities are handled in an effective, efficient, and consistent manner. Ensure processes and procedures are up-to-current with industry regulations and guidelines.
- Follow all applicable policies, procedures, and collection laws to ensure minimal losses to the Credit Union.
- Contribute and help to maintain a productive and positive working environment.
- Perform other duties as assigned by management.
Required Skills/Abilities:
- Excellent interpersonal and negotiation skills.
- Able to handle difficult situations and people in a positive and professional manner.
- Excellent organizational skills and attention to detail.
- Strong proficiency with Microsoft Office applications. Familiar and comfortable with information technology, particularly digital means of communication.
- Excellent organizational and time management skills
- Strong analytical and problem-solving skills.
- Possesses excellent verbal and written communication skills.
- Able to explain collection and/or lending related topics to others clearly and succinctly.
- Thorough understanding of applicable state and federal laws and regulations, including Fair Debt Collections Practices Act, Fair Credit Reporting Act, different kinds of bankruptcies and related obligations, and UCC requirements.
- Knowledgeable regarding SLFCU loan policies.
- Thorough knowledge of Credit Union products and services, features, and benefits.
- Minimum four years' experience in collections, lending, civil litigation, troubled loan modifications or related experience.
- Associate's degree in business or related field, or more than 4 years of related experience.
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift 5 pounds at times.
Salary Description
$25.26 - $31.58 / Hour (Depends on Experience)
Job Summary
Full Time
$89k-123k (estimate)
06/25/2024
07/12/2024
slfcu.org
ALBUQUERQUE, NM
200 - 500
1948
ROBERT CHAVEZ
$50M - $200M
Banking
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About SANDIA LABORATORY FEDERAL CREDIT UNION
Sandia Laboratory Federal Credit Union is one of the top-rated credit unions in the country, and was named as the Best-in-State Credit Union for New Mexico by Forbes in 2019 and 2020. Were member-owned and not-for-profit, working for our members best interests. SLFCU is New Mexicos largest credit union by asset size, with locations in Albuquerque, Rio Rancho, Los Lunas, and Edgewood, as well as one branch in Livermore, California. SLFCU can often offer better rates on almost everything from auto and home loans to credit cards. We dont focus on making profits and paying stockholders. Instead, w...e use earnings to lower loan rates, raise savings rates, reduce fees, and provide an unparalleled service experience. Members have access to nearly 30,000 surcharge-free ATMs and 5,000 shared branching locations nationwide, plus online and mobile banking with mobile deposit and free financial education. SLFCU is federally insured by NCUA and is an Equal Housing Lender. SLFCU has no responsibility for any external website. It neither endorses the information, content, presentation, or accuracy nor makes any warranty, express or implied, regarding any external site. Connect with SLFCU: Facebook: Facebook.com/SLFCU Instagram: Instagram.com/SandiaLabCreditUnion Twitter: Twitter.com/SLFCU
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