The Admissions Coordinator works under the direction of the Director of Admissions. The Admissions Coordinator works to coordinate paperwork verification, including insurance and other payor sources, and in making other general preparations for new admissions. The Admissions Coordinator works with the admission and marketing teams to assist in any way possible to enhance communication and ensure that the resident admission process is efficient and effective.
Job Description:

• Provides excellent telephone and in-person customer service. Answers and returns telephone calls promptly and courteously.
• Interfaces with third party payers to determine insurance benefits
• Coordinates with other departments in the facility as needed to ensure the patients will receive appropriate treatment.
• Obtains insurance eligibility and benefits information using various phone and on-line resources. Maintains appropriate authorizations and notifies insurance companies of patient arrival as needed.

It's Helpful if You Have Experience In:

• Hospital setting behavioral and mental health

Minimum Requirements:

• High School Diploma or GED Equivalent
• Ability to successfully pass an NABS fingerprint background screening and drug test.

Preferred Qualifications:

• One year of experience with Medicare/Medicaid and other commercial insurances, pre-authorization, and utilization management.
• One year of customer service experience.
• Demonstrated excellent interpersonal relations and communications skill.
• Demonstrated experience working effectively in time sensitive situations, handing multiple priorities simultaneously and ability to make prompt accountable decisions.
• Demonstrate ability to work under stress.
• Demonstrated computer and word processing skills.
• Medical Terminology
• Experience with PCC

Minimum Requirements:

• High School Diploma or GED Equivalent
• Ability to successfully pass an NABS fingerprint background screening and drug test.