23 EXECUTIVE SALES MANAGER Jobs in Bernalillo, NM
Santa Ana Star Casino Hotel is Hiring an EXECUTIVE SALES MANAGER Near Bernalillo, NM
Job Description
Manages both the Sales Department of a high-volume casino operation.
Job DescriptionCore Values & Expectations:
- Treat all other co-workers with dignity and respect regardless of position.
- Demonstrate dependability by calling-in only when necessary, showing up on time, being prepared to start your shift, and doing your job as described below.
- Always be honest. Admit mistakes, learn from mistakes, and move forward.
- Demonstrate an ability to accept constructive criticism and guidance from supervisors.
- Be professional by showing politeness and courtesy to co-workers and guests under all circumstances.
- When you don’t know information, how something works, unsure of policy or procedures, or are unclear; seek answers from your supervisor.
Major Responsibilities/Activities:
- Develop and implement new guest service programs and sales campaigns.
- Improve existing programs affiliated with providing excellent guest service and increasing sales.
- Manage the operations of the Sales Department to ensure the professional execution of planned functions and special events.
- Develop and manage budgets for the Sales Department.
- Work with all Pueblo of Santa Ana Tribal entities to develop and implement business opportunities with casino.
- Work with area Chamber of Commerce and Visitor’s Bureau to attract new business to casino and other tribal properties.
- Represent casino and General Manager at meetings and events, when necessary.
- Assist with promotions, event planning, staging and implementation or any other area and duty as called upon and determined by Hotel Director.
- Create creative ideas to upsell and increase revenues.
- Develop sales kits, collateral materials, gaming packages and trade shows and create non-traditional sales opportunities.
Minimum Requirements:
- Preference is given to qualified Santa Ana Tribal members.
- Bachelor’s degree required or comparable work experience preferred.
- Required three to five years of previous experience as a sales manager and/or Director of Marketing in an upscale full-service convention facility, casino, or a resort hotel.
- Minimum of five years of combined previous management experience from group sales, convention services, catering-banquets, F&B, casino or hotel operations.
- Excellent organizational, marketing, interpersonal, verbal and written skills required.
- Professional appearance.
- Bi-cultural and multi-cultural experience preferred.
- Computer proficiency with Microsoft Word and Excel software.
- A smartphone capable of running company applications and communication systems is required. If a smartphone is not provided by the company, a candidate or employee may be provided a smartphone of the company’s choice, through a payroll deduction program.
- All employees are required to proficiently use a smartphone for company applications, email, and text.
- Must be able to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission key gaming license.
Essential Mental Functions:
The essential mental functions described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Maintains a strict level of confidentiality regarding company information.
- Must have strong verbal and written communication skills including the ability to give a professional and effective presentation and write complex reports.
- Proven ability to provide outstanding customer service.
- Must have excellent problem-solving abilities.
- Must be a detail oriented, organized individual with the ability to multi-task in a high paced, customer-oriented environment.
- Must be able to work in a fast-paced environment.
- Must be able to deal with stressful situations in a professional manner.
- Must be a Team Player.
- Proven ability to handle conflict situations.
Essential Physical Functions:
The essential physical functions described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of the position, the employee is frequently required to stand, walk, turn, use hands and fingers to grasp, handle and feel, reach with hands and arms, talk and hear.
- Must be able to lift up to 25lbs.
- Must be able to work various hours including weekends and holidays.
- Must present self in a well-groomed, professional appearance.
- Must be able to work at a fast pace.
- Must be able to handle stress effectively.
- Must be able to maneuver around the office and the facility, as needed, to collect and distribute all necessary documents.
- Physical ability to safely perform the essential job functions of the position.
Equipment Used
- Smartphones, computers, timeclocks, and all other equipment assigned to the position.
Work Environment:
- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee’s duties are performed indoors in a climate controlled non-smoking environment.
Job Summary
Full Time
$89k-124k (estimate)
06/25/2024
07/08/2024
santaanastar.com
Bernalillo, NM
200 - 500
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