Position Summary:

The Office Manager will manage the daily operations of the office by making a difference daily in applying the five Santa Lucia Values: Respect, Safety, Fun, Mentoring and Accountability. The Office Manager will be involved with answering phones, transferring phone calls, completing employee timesheets, client filing, maintaining client financial and white folders, responding to emails in an efficient time frame, maintain confidentiality with paperwork handled and any other duties as assigned by the Area Director.

Essential Functions:

· Punctuality and regular/consistent attendance at the worksite are required and the employee must be able adhere to their workplace schedule in order to ensure proper oversight of individuals and other critical needs.

· Stay awake, responsive, and communicate effectively to the customers

· Have good general writing skills and can articulate oneself on a variety of issues.

· Able to understand and manage personnel issues and deal with others in a positive manner.

· Proficient in the use of email, Word, Excel and comfortable using a copy and fax machine

· Ability to create simple documents and formal letters

· Ability to prioritize multiple projects and demonstrate time management skills

· Ability to work effectively in team to delegate projects

· Answers phone in a timely and polite manner and transfers calls to the appropriate person

· Responding to emails in an efficient time frame

· Manages incoming faxes in a timely manner

General Duties

· Maintains confidentiality with paperwork handled

· Responsible for maintaining phone stipends are safe and given to managers in a timely manner

· Remains in Front office area or assigned office to ensure all phone calls are answered and all visitors are greeted

· All mail and packages delivered to the designated office

· Refill all printers throughout day and at the end of the day

· Ensure all office necessities are present i.e. toilet paper, soap, paper towels etc.

· Receives office visitors and directs them to appropriate source

· Keeps filing room organized and clear

· Keeps record of office supplies and orders new supplies when needed

· Completes billing within one week of receiving

· Maintains organization and cleanliness of office

· Takes out garbage in main areas regularly when needed

· Ensures bathrooms are clean when needed

· Resets all training rooms back to appropriate format after events

· Keeps an eye out for all areas that need to be cleaned to ensure office looks presentable

· Other duties as assigned by the Area Director