Commercial & Wholesale Operations
Country: United States of America
RESPONSIBILITY STATEMENTS

• Gain a comprehensive understanding of trade lifecycles by interacting with various stakeholders.
• Operational responsibilities for REPO, Reverse REPO and Securities Lending.
• Cash and collateral management.
• Responsible for daily Fed settlement of MBS and Treasury using BONY BDC.
• Primary point of contact for Front Office.
• Data providers for stakeholders and various dependencies.
• Day to day trade processing and settlement of same day Repo, Triparty, GCF
• Monitoring FICC RTTM, GSCC obligations and managing GCF (General Collateral Finance).
• Ensure liquidity needs between accounts are met daily.
• Optimize delivery opportunities using partials and pair-off's.
• Prepare and maintain TMPG fails charges.
• Oversee client accounts and ensure all margin calls are reviewed and responded to, to help mitigate risk
• Escalate issues and breaks to appropriate stakeholders including management and traders
• Propose enhancements to current processes
• Work with other team members to assess customer needs and offer appropriate solutions
• Acts as Relationship Manager by offering value-added advice and guidance to customers and lacing their needs at the forefront of all that we do, setting world class standards.
• Builds a network of business introducers in the local professional and business community.
• Generates quality assets through the use of appropriate risk management tools, price appropriately for risk and ensure superior returns within risk appetite.
• Increases profitability, relationship depth while minimizing risk.
• Keeps abreast of external factors influencing international and domestic business (i.e economic, cultural, geographical, procedural and regulatory requirements).
• Proactively develops effective strategies to manage new relationships by anticipating customer needs and providing superior quality services resulting in increased wallet share.
• Structures credit facilities to ensure optimum balance between customer and Santander interests within the bounds of prudent banking.
• Targets acquisition of quality new customers and grow sustainable revenues from these relationships.
• Works with product partners to assess customer needs and offer appropriate solutions.

EDUCATION

• Bachelor's Degree or equivalent work experience - Business or equivalent degree.

WORK EXPERIENCE

• 9-12 years - Experience managing commercial relationships.
  SKILLS AND ABILITIES
• Ability to develop resolution to complex problems that require the frequent use of creativity
• Ability to expand client relationships and bank products
• Ability to work with excel, create macros, and automate workflows
• Excellent analytical and negotiation skills
• Excellent interpersonal skills and ability to interact and build relationships with internal and external stakeholders
• Excellent organizational, management, communication and customer service skill
• Exhibit an exceptional degree of ingenuity, creativity and resourcefulness in decision making and problem solving
• Expert knowledge of overall lending policies and procedures, credit analysis, underwriting, structuring, etc.
• In-depth knowledge of other banking products and the ability to apply that information to this role
• Knowledge of the Santander's Commercial Banking products and services
• Knowledge of different BONY systems including BDC and AccessEdge and FICC's RTTM/CFM
• Knowledge of Broadridge IMPACT and Phase 3 is a plus
• Motivational, budgeting and project management experience preferred
• Proven ability in identifying and meeting customer needs through a broad range of products and services
• Proven ability to deliver customized/flexible solutions appropriate to customer needs
• Proven analytical ability, with experience of credit or relationship management
• Proven level of business acumen and commercial awareness including economic, cultural, procedural and regulatory issues
• Solid judgment within broadly defined policies and practices
• Strong computer skills including Microsoft Office
• Strong influence, relationship building ability and communication skills, both verbal and written
• Working knowledge in Commercial Banking
  COMPETENCIES
• Brings out the best in each team member by consistently motivating and acknowledging peer contributions.
• Understands and leverages team dynamics
• Ensures people receive the information they require, and brings the team together to share information
• Ensures that all directs and colleagues have appropriate knowledge of risk and the regulatory environment Investigates and identifies the root cause and corrects items deemed non-compliant, regardless of pressures from business or management
• Identifies and eliminates redundancy of effort Ensures tools, systems and processes are in place to allow team members to work quickly and effectively
• Looks for creative approaches to providing or improving services that may increase efficiency and decrease cost Applies customer feedback toward improving and innovating services
• Monitors adherence to policies, regulations, processes and procedures within function and actively undertakes corrective action where necessary Understands end to end processes across the organization and how processes are integrated Has a practical knowledge of regulations impacting area supported
• Persists in searching out the root causes of major problems rather than being satisfied with partial solutions or "quick fixes" Brings new thinking, insights or technology to problem resolution
• Takes responsibility for and deals effectively with complex and sensitive customer issues and complaints Anticipates customer needs and proactively makes recommendations

Diversity & EEO Statements: At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.
Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
Working Conditions: Frequent Minimal physical effort such as sitting, standing and walking. Occasional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders.
Employer Rights: Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.
For NYC Job Applicants: The base annual salary range for this position is $87,897-$135,000. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.