Client: Mphasis End client.

Location: Houston, TX (hybrid only local candidates).

Role: NPI Operations & Logistics Coordinator

Business Environment

Client s the world's leading personal systems and printing company, we create technology that makes life better for everyone, everywhere. The Commercial Systems New Product Introduction (NPI) Team plans and lead the execution of launch activities and sales enablement materials for new products.

Job Description

• The NPI Team is looking for an Operations & Logistics Coordinator to support programs that provide products to internal users for testing and feedback, with the ultimate goal of providing valuable user insights that drive innovations to improve the Client customer experience. This role will help collaborate, lead and track projects in support of the Program Manager.
• Years of experience needed 4-5 Years.

Responsibilities will include but not be limited to:

• Lead project team meetings and drive completion of all necessary deliverables from cross-functional team members.
• Coordinate and manage the assembly of product kits.
• Coordinate the shipping activity and tracking for all kits.
• Plan, create, and manage reviews and approvals of materials needed to ship with kits, including user guides.
• Develop and deliver all communications over the course of the program lifecycle.
• Create and manage all online forms needed to track feedback, customer visits and other program activities.
• Track weekly data that is entered into the form and report results to the worldwide Category team.
• Track the inventory and shipment of product kits.
• Collaborate with product teams to gather and communicate insights and feedback from the field.

Qualifications:

• Project management experience
• Ability to interface effectively with multiple levels of the organization and functional disciplines
• Strong leadership and problem-solving skills
• Excellent attention to detail
• Excellent knowledge of MS Suite (Word, Excel, PowerPoint, and Access)
• Smartsheets experience a plus
• Excellent written/oral communications.
• Ability to manage and influence virtual teams

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