Wellesley Information Services is seeking a highly skilled and motivated IT Manager to join our team in Chelmsford, Massachusetts. The ideal candidate will have a broad range of technical expertise and experience managing both desktop support and network infrastructure. In addition, they will be proficient in managing various line-of-business applications including Office365, HubSpot, and Salesforce.com. This position reports directly to the Chief Technology Officer (CTO).

Responsibilities:

• Oversee the day-to-day operations of the IT department, ensuring smooth and efficient service delivery.
• Provide desktop support to end-users, troubleshooting hardware and software issues.
• Manage and maintain the company’s network infrastructure, including servers, routers, switches, and firewalls.
• Administer Office365, including user management, email services, and security settings. o Manage and optimize the use of HubSpot and Salesforce.com, ensuring they meet the business needs.
• Implement and enforce IT policies and procedures to ensure data security and compliance with industry standards.
• Collaborate with other departments to understand their technology needs and provide effective solutions.
• Plan and execute IT projects, ensuring they are completed on time and within budget.
• Stay updated with the latest technology trends and best practices, recommending improvements where applicable.
• Provide training and support to employees on the use of various IT systems and applications.
• Coordinate with external vendors and service providers to ensure optimal performance of IT services.
• Report to the Chief Technology Officer (CTO) and provide regular updates on IT operations and projects.

• Qualifications:
• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Minimum of 5 years of experience in IT management or a similar role.
• Strong knowledge of desktop support, including Windows and Mac operating systems.
• Extensive experience with network management, including configuration and troubleshooting of routers, switches, and firewalls.
• Proficient in managing Office365, HubSpot, and Salesforce.com.
• Excellent problem-solving skills and the ability to work under pressure.
• Strong organizational and project management skills.
• Effective communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Relevant certifications (e.g., CompTIA Network , Microsoft Certified: Azure Administrator, etc.) are a plus.

Benefits:

• Competitive salary and benefits package.
• Flexible working hours with the option to work hybrid.
• Opportunities for professional development and growth.
• Collaborative and supportive work environment.

If you are a dedicated IT professional with a passion for technology and a proven track record in IT management, we would love to hear from you. Apply today to join our dynamic team!

To Apply:

• Please submit your resume and cover letter to peter.thomas@wispubs.com.