Job Description

We are excited to announce an opening for the position of Customer Service Specialist at Sara King-Farmers Insurance Agency. As a family-owned and operated agency for over 30 years, we offer a work environment based on integrity, accountability, and enthusiasm. We are proud of our amazing team dynamics and core values that foster a spirit of collaboration and growth.

Our employees love the environment and atmosphere, the defined career path, and the lack of micromanagement. We offer competitive compensation plans that set us apart as a desirable workplace in the area.

Benefits

Responsibilities

As a Customer Service Specialist, your primary responsibilities will include:

• Making policy changes
• Reviewing policy renewals to maintain client retention
• Fostering customer relationships
• Providing exceptional service to our clients

You will be an integral part of our team, ensuring that our customers receive the support and assistance they need.

Requirements

The ideal candidate for this position must:

• Possess a genuine willingness to learn
• Be intuitive, resourceful, and coachable
• Having a passion for customer service and assisting others is essential, along with excellent interpersonal skills.
• Less than one year of experience is required

We also offer the potential for career progression within our agency from a Customer Service Specialist to an Account Specialist, and eventually a Department Manager, providing a clear path for professional growth and development.