Essential Job Duties:

• Ensures compliance with state and federal laws and regulations
• Maintains a thorough understanding of health insurance and government programs, where necessary
• Maintains understanding of contracts and works with corporate on contractual issues as needed
• Facilitates the identification of issues and solutions by team members related to delays in achieving payment resolution and, in identifying trends of denials seen to prevent ongoing losses
• Monitors collection of appealed accounts to maintain timely collections of cash
• Works with all other department managers to identify department training needs for system education, industry updates and changes in collection processes and protocols
• Works with Director and staff to ensure that employee productivity and quality meets standards
• Manages workflow, employee productivity, and collection efforts for assigned team
• Ability to perform all other duties as assigned or requested

Requirements:

• High school diploma required
• Masters degree preferred
• Four to six years of related experience preferred