71 Service Manager Jobs in Saratoga Springs, NY
Saratoga Eagle Sales & Service is Hiring a Service Manager Near Saratoga Springs, NY
- Oversees the merchandising and sales relief needs units within their territory.
- Coordinates overall scheduling, training, resources and supplies for the merchandising and sales relief for all units in their territory. Consult with the Territory Director and DSM’s as needed.
- Available to act as coverage for sales and merchandising in their territory as needed.
- Perform all other duties as needed or required to maintain and grow profitable business within the assigned territory.
Essential Functions (must be able to be performed with or without reasonable accommodation):
For their assigned territory:
- Ensure all department personnel follow all company safety policies.
- Ensure SESS Merchandising expectations and service levels are maintained while remaining within the budget. Continue to review coverage levels to ensure the most efficient service to our customers.
- Daily communication with Territory Director and DSM’s as needed.
- Responsible for time and attendance reporting/management for their merchandising and sales relief teams (Field Force and e-time).
- Assigns duties to merchandising staff and sales relief; schedules work hours and PTO requests.
- Coordinates daily schedules of all merchandising routes. Back up/cover routes as needed.
- Assist the Territory Director in tracking breakage and out of code to minimize occurrences.
- Monitors customer and sales team’s complaints and resolves problems within 24 hours to restore and promote good public relations.
- Identifies and reports any opportunities and competitive information to management.
- Allocates theme and promotional rebates to merchandising and sales relief team each week.
- Participates in weekly sales meetings and training sessions.
- Follow the organization’s policies and applicable laws. Responsibilities include: identifying and screening potential candidates; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
- Adheres to all sales standards (per sales manual) example: P.O.S., rotation etc.
- Attends all sales functions (meetings, training programs, promotions etc.)
- Weekend work required and 6 a.m. start required.
Qualifications:
- An Associate’s degree (A.A.) or equivalent experience from a two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.
- Must have a valid driver’s license and a good driving record.
- Must be able to attain and maintain a NYS Liquor Authority Solicitor’s permit.
- Ability to follow directions and complete assignments in a timely manner.
- Ability to read labels, policies and procedures; comprehend various coding systems; write correspondence, give presentations to staff on company related information.
- Must be computer literate and able to utilize database software, internet software, inventory software, order processing systems, spreadsheet software, and word processing software.
Physical Requirements:
While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to climb or balance. The employee must occasionally lift and/or move up to 70 pounds at one time and repetitively lifts up to 30 lbs.
Work Environment:
The work environment is indoors but the employee is required to frequently work in a refrigerated atmosphere.
Job Summary
Full Time
$137k-178k (estimate)
06/17/2024
08/16/2024
saratogaeagle.com
Saratoga Springs, NY
100 - 200
Related Companies
The job skills required for Service Manager include Scheduling, Presentation, Planning, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.
If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Manager job description and responsibilities
A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.
02/28/2022: Frankfort, KY
The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.
02/08/2022: Poughkeepsie, NY
The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.
01/17/2022: Lansing, MI
Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.
12/13/2021: Frankfort, KY
Responsible for understanding each customer's expectations and delivering services as needed.
02/15/2022: Abilene, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Manager jobs
Employers require that a viable candidate for a service manager position possess excellent computer skills.
01/13/2022: Middlesex, NJ
A few years of experience from a service oriented role, preferably with focus on customer experience and account management.
01/25/2022: Atlanta, GA
Experienced leader with proven record providing exceptional customer service operations.
01/21/2022: Grand Rapids, MI
Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.
01/27/2022: Pittsburgh, PA
The service manager must also be able to work under stress besides handle stress.
12/20/2021: Pittsburgh, PA
Step 3: View the best colleges and universities for Service Manager.
Similar Jobs
Popular Articles
