3 Patient Access Lead Jobs in Malta, NY
Saratoga Hospital is Hiring a Patient Access Lead Near Malta, NY
Primary Job Responsibilities
- Greeting Patients: Welcomes patients and accurately enters their information to the patient tracker system for the facility. Verifies the patient's identification. Uses proper identification and greeting when answering phone call
- Patient Registration: Collects all patient demographics in an accurate and efficient manner. Obtains all signatures on appropriate paperwork. Ensures a valid order is in the system. Orders additional testing if needed (labs and/or imaging). Admitting areas- complete inpatient admission process. Serves as the point person for Q/A as directed by department manager.
- Insurance Verification: Obtains insurance information and scans card(s) into system. Demonstrates increased proficiency with insurance verification and verification tools and online resources. Check Medical Necessity. Diagnosis Coding and abstracting when needed. Able to complete authorization requests when needed/as appropriate.
- Collections: Collection patient copays and enters payments directly into the system. Completes patient estimates when needed. Completes cash reconciliation and deposits
- Medical Records: Maintain confidential medical records. Obtains records necessary for office visit. Process requests for medical information in accordance with established policies and procedures. Respond to patient request for medical records.
- Leadership: Serves as the point person or "charge" when the manager/supervisor is not available. Provides continuing education for existing staff and assists with onboarding new employees. Assists with escalated patient complaints when management is not available.
- Scheduling: Schedules medical office appointments and/or diagnostic services; physical, occupational or speech therapies; surgery or other imaging services. Schedules non-clinical staff as directed by manager.
Medical terminology certificate preferred. Certified Healthcare Access Associate (CHAA) preferred.
Required Skills, Abilities And Attributes
- Ability to organize and establish day-to-day priorities while utilizing critical thinking skills in all aspects of the job.
- Must be able to multitask while remaining professional, focused, composed and positive.
- Excellent customer service skills and must display integrity, friendliness and compassion.
- Must be able to establish an appropriate and effective rapport with patients, co-workers and medical staff.
- Must be able to demonstrate effective and appropriate written and oral communication skills.
- Ability to take and follow direction in a positive and appropriate manner.
- Must be flexible
- Takes initiative and embraces new opportunities to grow both personally and organizationally.
- Must be efficient and effective in the use of resources.
- Basic computer skills.
Pay Grade: 17
Compensation may vary based upon, but not limited to: overall experience and qualifications, shift, and location.
Job Summary
Full Time
Hospital
$42k-53k (estimate)
06/12/2024
07/12/2024
saratogahospital.org
SARATOGA SPRINGS, NY
1,000 - 3,000
1999
Private
ANGELO G CALBONE
$200M - $500M
Hospital
Related Companies
The job skills required for Patient Access Lead include Customer Service, Scheduling, Patient Registration, Leadership, Initiative, Critical Thinking, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Access Lead. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Access Lead. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Access Lead positions, which can be used as a reference in future career path planning. As a Patient Access Lead, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Access Lead. You can explore the career advancement for a Patient Access Lead below and select your interested title to get hiring information.
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