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Requisition ID | 20060957 | Category | Emerging Careers | Visa Sponsorship | No | Travel Requirements | None |
Nice to meet you!
We're the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.
We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.
What you'll do
As a Technical Support Engineer, you will work with customers, internal consultants, developers, and product managers to help our customers achieve their business goals. You will primarily provide 1st and 2nd line expert level customer support for SAS Solutions in the Retail industry.
As a Technical Support Engineer, you will:
Required Qualifications
Preferred Qualifications
Location
World-Class Benefits
Highlights include...
Diverse and Inclusive
At SAS, it's not about fitting into our culture - it's about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it's essential to who we are. To put it plainly: you are welcome here.
Additional Information:
To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice.
Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.
SAS only sends emails from verified "sas.com" email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.
Full Time
Software & Cloud Computing
$93k-117k (estimate)
07/04/2024
09/02/2024
NICHOLS - MCKINLEY, NATIONAL CAPITAL REGION
50 - 100
1991
WILLIAM DAVID DAVIS
$10M - $50M
Software & Cloud Computing
The job skills required for Technical Support Engineer (Emerging Career) include Technical Support, Problem Solving, Operating System, Computer Science, Customer Support, SQL, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support Engineer (Emerging Career). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support Engineer (Emerging Career). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical Support Engineer (Emerging Career) positions, which can be used as a reference in future career path planning. As a Technical Support Engineer (Emerging Career), it can be promoted into senior positions as a Technical Support Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Engineer (Emerging Career). You can explore the career advancement for a Technical Support Engineer (Emerging Career) below and select your interested title to get hiring information.
If you are interested in becoming a Technical Support Engineer, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Support Engineer for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Technical Support Engineer job description and responsibilities
Responsible for providing technical support to clients in person and remotely.
02/27/2022: Tallahassee, FL
Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
01/25/2022: Paramus, NJ
Technical support engineers need to rise above, and not respond with anger or frustration.
03/24/2022: Grand Forks, ND
Technical support specialists provide assistance to customers experiencing technical, software and hardware problems.
02/19/2022: Huntington, NY
They ensure that all technical aspects are functioning optimally.
03/02/2022: Champaign, IL
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Technical Support Engineer jobs
Taking ownership of customer issues reported and seeing problems through to resolution
04/11/2022: Chillicothe, OH
Patience, friendliness, and clear, non-technical communication are necessary to ensure customers don’t feel frustrated or talked down to.
03/29/2022: Orange, CA
A Technical Support Engineer provides customer service for computer hardware and software.
03/30/2022: Grand Forks, ND
Technical support engineers require a variety of hard skills and soft skills.
04/10/2022: Killeen, TX
A Technical Support Engineer duties and responsibilities may revolve around maximizing computer system capabilities and making recommendations.
01/31/2022: Lawrence, MA
Step 3: View the best colleges and universities for Technical Support Engineer.