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POSITION SUMMARY:
The Executive Host/Hostess, under the direction of the Director of Player Development, is responsible for promoting VIP level play and retention by developing customer loyalty, increasing visitation and bringing new business to Kewadin Casinos thru telemarketing, letter writing, promoting casino events, identify new players and promoting the benefits of Kewadin Casinos Players Club. The position is responsible for providing attentive, cheerful, courteous, professional customer service to all customers, internal and external, striving to always exceed their expectations.
ESSENTIAL FUNCTIONS: (includes, but is not limited to, the following)
ADDITIONAL RESPONSIBILITIES: (includes, but is not limited to, the following)
CONTACTS:
Immediate peers, peers in other departments, immediate supervisor/manager, managers in other departments and customers.
PHYSICAL REQUIREMENTS:
Position sedentary primarily sitting and lifting a maximum of 10 pounds. Physical factors include constant typing; frequent standing, sitting and occasional walking. Working conditions include frequent exposure to air quality and noise. Potential hazards include frequent computer use.
REQUIREMENTS:
Education: High School diploma or equivalent required.
Experience: None
Certification/License: Must undergo a Criminal background investigation done under the rules of the National Indian Gaming Commission. Will be required to complete and pass pre-employment drug testing.
Knowledge, Skills and Abilities: Must have working knowledge and be able to use word processing and spreadsheet and data base software.Working Knowledge of Player Tracking Systems preferred. Working Knowledge of Hotel Tracking System preferred. Must have excellent communication skills and be able to communicate clearly in person, in writing, and by telephone and email. Must establish and maintain an effective working relationship with supervisory personnel, coworkers and general public. Must be flexible and available to work various shifts, including nights, weekends and holidays. Must maintain confidentiality. Native American preferred.
Full Time
$22k-28k (estimate)
11/18/2023
09/08/2024
saulttribe.net
Sault Sainte Marie, MI
200 - 500