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Customer service associate
Savers Walnut Creek, CA
$47k-59k (estimate)
Full Time | Retail 1 Month Ago
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Savers is Hiring a Customer service associate Near Walnut Creek, CA

Description

Job Title : Customer Service Associate

Pay Range : Our starting pay ranges from $15.50 to $17.00 depending on job duty / position.

$15.50 Sales Clerk, Designated Sales Clerk, Custodian, Tagger / Roller Hard, Tagger / Roller Soft

$16.00 Clothing Sorter / Hanger, Hardware Sorter

$16.50 Bed & Bath, Books, CDC Ambassador, FOLI, Jewelry, Recycler, Shoes

$17.00 Clothing Grader, Hardware Pricer, Material Handler

Savers Benefits

Geographic & job eligibility rules may apply.

Healthcare Plans Comprehensive coverage (medical / dental / vision) at a reasonable cost.

Specialized health programs Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain).

Paid Time Off Sick, Holiday & Vacation Pay

Team member discounts Up to 50% off store merchandise.

Flexible spending accounts Use pre-tax dollars for eligible health and day care expenses.

Employee Assistance Program (EAP) A whole suite of free tools and resources to manage life’s challenges and maintain a healthy work-life balance.

Life insurance - Company provided peace of mind and the option to purchase a supplemental plan.

Performance Merit Increases

Who we are :

As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature.

We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations.

We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services.

You’ll often hear us say that we are Thrift Proud. It’s the millions of loyal customers who visit our 300 stores and our more than 22,000 team members that make it possible.

Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at .

Our brands are Savers (in the , 2nd Ave (in the , Value Village (in the . and Canada), Unique (in the , Village des Valeurs (in Quebec) and Savers Australia.

Summary & Positions :

At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members.

We are hiring for both Full Time and Part Time Customer Service Associates.

What you can expect :

  • The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
  • To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.

What you get :

Comprehensive onboarding and training from day one.

In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization from new hires to senior executives.

We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.

Savers is an E-Verify employer

1997 Tice Valley Blvd, Walnut Creek, CA 94595

Last updated : 2024-04-30

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

SALARY

$47k-59k (estimate)

POST DATE

05/01/2024

EXPIRATION DATE

05/16/2024

WEBSITE

savers.com

HEADQUARTERS

BELLEVUE, WA

SIZE

15,000 - 50,000

FOUNDED

2010

TYPE

Private

CEO

KENNETH WAYNE ALTERMAN

REVENUE

$200M - $500M

INDUSTRY

Retail

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About Savers

Savers owns and operates a chain of retail stores that offers second hand clothing, accessories and household products.

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The following is the career advancement route for Customer service associate positions, which can be used as a reference in future career path planning. As a Customer service associate, it can be promoted into senior positions as a Customer Success Associate II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service associate. You can explore the career advancement for a Customer service associate below and select your interested title to get hiring information.

If you are interested in becoming a Customer Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Associate job description and responsibilities

A strong associate will be able to quickly understand the customer’s problem and propose the best solution.

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Ability to professionally attend to the needs of customers.

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Apply for part-time Customer Service Associate roles and experience their spirit of community.

01/20/2022: Gary, IN

Assist customers with and complete all necessary phases of activity registration, facility booking, membership sales and point of sale transactions.

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Assist customers with facility rentals and process application permits according to District, department and General Use Ordinance procedures.

02/13/2022: Gastonia, NC

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Associate jobs

Best Colleges to Study Client Service Associate.

12/14/2021: Sumter, SC

Ensure all customer problems are resolved quickly to the satisfaction of the customer.

12/17/2021: Altoona, PA

Ensure confidentiality of customer data and careful handling of documents media packages.

12/28/2021: Augusta, GA

Follow standard operating procedures and adhering to legal hr safety customer service and security policies procedures.

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Measure and analyze customer feedback.

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Step 3: View the best colleges and universities for Customer Service Associate.

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