Title: Business Analyst

Location: Hartford, CT (hybrid)

Duration: 12 Months Contract (Only W2)

Preferred Experience:

• Insurance P&C experience
• Guidewire experience is required for one of the candidates but preferred for both roles. At minimum, Guidewire would be required for Remote role
• The other candidate can have diverse backgrounds if they meet the other qualifications.

Job Responsibilities:

• Collaborate with stakeholders and technology counterparts to deliver maximum value solutions.
• Utilize various elicitation techniques to understand stakeholders' needs, analyze information and data, and ensure requirements documentation meets enterprise standards.
• Support multiple project delivery methodologies (waterfall, agile, iterative) with strong written and verbal communication skills.
• Coordinate with project team members and key partners across the enterprise to deliver high-quality documentation and adhere to business analysis best practices.
• Deliver project documentation that may include current state/as-is and future state/to-be analyses, requirements to support multiple stakeholders, and diverse types of diagrams to support architectural and data-related requirements.
• Perform gap analysis and serve as a liaison between business and technology partners to drive solution delivery.
• Support the development of less experienced business analysts and team members.
• Communicate delivery status, estimate effort associated with project deliverables, and be accountable for meeting target delivery dates.
• May be assigned to multiple, medium to large, semi-complex and concurrent projects.
• Make established decisions and escalate to manager level associates when necessary.

Position Responsibilities:

• Deliver high-quality project deliverables and meet target delivery dates.
• Utilize a variety of elicitation techniques to support project delivery.
• Plan and monitor business analysis activities, perform stakeholder analysis, select appropriate project approaches, and estimate business analysis effort.
• Build and maintain strong working relationships with program and project managers.
• Elicit and document requirements for multiple delivery methodologies.
• Confirm and communicate stakeholder needs, collaborate with technology partners to identify solution options, and ensure solutions are well documented.
• Ensure traceability of requirements to business objectives, test cases, and solutions.
• Communicate and document project needs through deliverables such as RAP documents, user stories, diagrams, process flows, and data mapping documents.
• Ensure clear, concise, and consumable deliverables are documented and approved by all project stakeholders.
• Convey an appropriate sense of urgency when risks and issues arise.
• Coordinate and facilitate meetings with representatives from all levels of the organization, vendors, and regulatory agencies as required.
• Assist with interpreting requirements into feasible options and communicate these options to stakeholders.
• Demonstrate experience in creating and working in a team culture that is committed to collaborative cross-functional relationships and service excellence.
• Mentor and coach others in business analysis documentation techniques, standards, and best practices.
• Proactively pursue self-development and improvement in delivery assurance skills.
• Work with moderate supervision and escalate to management when necessary.
• Establish and maintain positive working relationships with associates and vendors at all levels.
• Act as a change agent across the enterprise in support of best practices and advocate PMO services.
• Perform other duties as assigned by management.

Selection Criteria:

• Minimum of 7 years of business analysis experience in support of project delivery in IT or a business environment.
• Demonstrated experience in eliciting and documenting requirements package deliverables.
• Experience in leading identification of business analysis project-specific deliverables that support project goals and objectives.
• Strong listening, communication, and presentation techniques.
• Ability to process information from various sources for detailed analysis, recommendations, and decision-making.
• Proven analytical, problem-solving, and critical-thinking skills.
• Adaptability to multiple demands/deadlines, shifting priorities, ambiguity, and rapid change.
• Ability to assist in conducting research on software and hardware products.
• Successful experience in identifying and solving basic to moderately complex problems.
• Ability to maintain and reconcile traceability of requirements.
• Experience participating in peer reviews of requirements documentation.
• Initiative to learn new skills and improve professional expertise.
• Attention to detail, strong organization skills, time management, and the ability to prioritize workload demands.
• Emotional intelligence, sound judgment, and enterprise and team thinking.
• Knowledge and experience with insurance industry systems, insurance and annuity products, and/or the product development process (helpful, but not required).
• Ability to mentor and coach less experienced business analysts.
• Experience participating in recruiting and interviewing candidates for BA positions.