Design Consultant
We are a high-end furniture retailer delivering contemporary design, superb quality and white glove service. We search the world to bring our customers the very best in selection, style and quality, then back it with unmatched customer service from the showroom through delivery, and beyond. We realize that loyalty to our people and passion to our customers go hand-in-hand. With a solid reputation since 1969, we have been thriving for over 50 years and we are going strong. We are a TEAM at Scan Design. We recognize that the contributions of our team members has led to our growth and success. We support our team with our commitment, by continuing to create a positive work environment. By setting clear expectations through our company’s core values we are able to deliver the highest standards of quality, integrity and excellence all around; where individuals are treated with dignity, fairness, respect and equal opportunity. Adhering to our values empowers the employees of Scan Design to take pride in being ambassadors of the brand while DELIVERING DREAMS THROUGH TIMELESS DESIGN.
Position: Design Consultant
Job Type: Full-time
Salary: $55,000 - $130,000 annual potential earnings Schedule: Full availability needed
Location: One location – Boca Raton
Benefits: Matching 401(k) with matching Health, Dental, Vision, Life Insurance Health savings account PTO Employee assistance program, employee discount, referral program
Job Description: Our successful Consultants are energetic, creative, and thrives while working with clients to create beautiful living spaces. As a consultant, you will be the face of Scan Design and the bridge between the clients and the company. You will assist clients one on one to build relationships and create beautiful projects while providing customer service from start to end on each project.
Qualifications and Skills:
Previous experience in interior design or other related fields
Proven sales experience, high-end (preferred) Client-centric approach and ability to exceed expectations.
Familiarity with Sketch Up, Photoshop, AutoCAD, or other design software (preferred but not required)
Excellent written and verbal communication skills Bilingual (Spanish) is a plus
High school diploma required; college degree preferred
Valid driver’s license
Responsibilities and Duties
· Create and assist clients with design projects
· Be an active listener to client’s needs and formulate desired solutions to satisfy client
· Select components from our collection to create a unique and purposeful space for each client
· Achieve monthly sales quotas and goals
· Write accurate sales orders which include explaining terms of sale and obtaining client signatures.
· Schedule deliveries and sign off on delivery manifest from previous day
· Follow up with clients after delivery to ensure and maximize customer satisfaction
· Understand the “Opportunity system” by acting with respect for the client and other associates
· Problem solve with the client to maximize customer engagement and close the sale.
· Create and maintain positive client, vendor, and coworker relationships both inside and outside the store. · Prepare sketches using Sketch Up for client presentation.
· Perform light cleaning to make sure that every client has an inspired experience in the store
· Assist sales manager and/or warehouse manager with floor changes
· Use FROG system to enter and maintain sales
· Conduct client home visits to measure spaces, introduce options, and maximize project work
· Act in a professional manor with respect for clients and coworkers
· Maintain a professional appearance that is fitting of both the environment in which we work and respectful of the clients
· Permanent or temporary duties as assigned by supervisor