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Overview
Scenthound is a revolutionary concept in the pet industry, providing dogs the care they deserve and giving dog parents a simple way to stay on top of their dog’s health.
We are hiring a Front Desk Receptionist for our Chstain Square (North Buckhead), Tucker, and Dunwoody, GAScenters.
You will be a key face/voice of the Scenter; personally, connecting with Dog Parents in person, via phone, text and email. You will utilize your customer service skills to assist Dog Parents in booking appointments, educating them on our services and their benefits while building trusted centered relationships– driving both membership growth, retention, and overall Scenter sales.
On occasion, you will be required to provide our Dog Members the routine care they need on a monthly basis by providing the Basic Hygiene service, which includes: Bathing, Ear Cleaning, Nail Trimming, & Teeth Brushing.
We are very focused on Career & Development and so every Front Desk Receptionist has the opportunity to receive training towards becoming a Key Holder (Asst Manager) or Scenter Manager (General Manager) of one of our Scenters.
You will be joining a team of entrepreneurs, offering a competitive hourly wage with tip share – plus medical, dental & vision benefits for you and your dependents (if you work over 30 hours/week).
Also, we have big plans to grow and you will have the opportunity to grow your career with us as well – so this role could be just the beginning.
Who Are We
Scenthound is NOT an ordinary dog grooming shop. We are a revolutionary concept disrupting an outdated industry, focused on the dog’s overall health and wellness, not only haircuts!
Our membership-based business model allows dogs to receive routine maintenance and consistent care. At Scenthound, we are a culture-driven, highly collaborative team that prioritizes dog and employee safety.
We inspire the dog-human connection through our North Star and values by helping dog parents maintain clean, healthy dogs.
Compensation
$15.00 per hour plus a share of tip pool providing a potential additional $4.00 to $6.00 per hour - based on performance with the customers
Benefits:
Benefit Conditions:
Schedule:
Who Are We Looking For
We are searching for a customer-oriented individual who is hard-working, reliable, and self-motivated! A successful Front Desk Receptionist is a team player: perceptive, patient, empathetic to others, adaptable under stress, and a compassionate dog lover! Lastly, we are looking for someone who has excellent communication & computer skills.
This Position Requires:
Needing Strong Skills and Abilities:
What Will You Be Doing
Operational Tasks
Marketing Tasks
Training & Development
Ensuring the safety of dogs and team members at all times
Perform & Adhering to Scenthound sanitary and cleaning practices
Performing other tasks and duties as assigned by the Scenter Manager &/or President
Full Time
$36k-47k (estimate)
08/13/2024
10/12/2024