256 Assistant Operations Manager Jobs in St Louis, MO
Schahet Hotels is Hiring an Assistant Operations Manager Near St Louis, MO
- Be you by being natural, professional and personable in the way you are with people
- Get ready by taking notice and using your knowledge so that you are prepared for anything
- Show you care by being thoughtful in the way you welcome and connect with guests
- Take action by showing initiative, taking ownership and going the extra mile
- Treat all others with Respect, treating guests and fellow associates the way you want to be treated
- Demonstrate Integrity in all you do. Seek to always do the right thing, whether working in a group, team, or alone.
- Always be at the Service of our guest as well as fellow associates or managers. We believe that Service is making the reach to help or be of Service to all.
- Celebrate successes. Show Excitement in your work, the way you smile and greet others, the good news of others successes or awards. Participate in group and team activities either by your active support and participation or by your presence in the group.
Essential Duties & Responsibilities: Answers directly to the General Manager. Supervises and oversees all hotel associates in cooperation with the GM.
Primary Duties Include
- Insuring Guest Survey scores are above Brand system average and takes action when necessary to correct them. May put into place action plans, use coaching, counseling techniques to insure the highest possible score is obtained.
- Supervises Guest Service, working with GSM and GSRs to insure proper procedures are in place and service to guest is excellent.
- Works with Executive Housekeeper, GSM, and Chief Engineer to take insure any issues are taken care of immediately and that tools are in place to do so.
- Assists in Hiring and Separation decisions/procedures
- Attends Breakfast, meetings and interacts with guests as required
- Is involved in all interviewing of candidates for any position of the hotel.
- Works in any department as needed in the absence of the department head or if department requires additional support
- Leads the orientation of new associates including, property tours, training programs, and all other aspects of new hire support.
- Assist GM with payroll, Human resources and Time and Labor
- Works with all department heads with scheduling, training, supplies, compliance and process improvements
- Daily guestroom and property inspections
- Assist in the preparation and follow up of Sales and Marketing Plan, Budget and month end reporting.
- Sees that all request of Corporate Office are met on time.
- Any other duties that may arise during the operation of the hotel.
- College Degree in Hospitality management or equivalent.
- Must have at least two years of hotel experience as a sales manager, guest service manager or operations manager.
Physical Demands
- Must be able to drive, walk, speak, hear, see and do moderate physical activity as required. Must be able to communicate professional in English both oral and written.
- A reasonable accommodation will be made for otherwise qualified individuals with disability
Decision Making
- The AGM may make any and all decisions necessary for the successful operation of the hotel in the absence of the GM.
- The AGM has no authority to sign contracts or bind the hotel to any agreement other than that which the corporate office has allowed by written policy. This would include those of a sales, banquet, or meeting room nature only.
Communication: Must be able to communicate professionally in English both written and Oral. Must be able to use a computer, use Microsoft Office, Sales Pro and be able to learn other tools should they become available.
Results of Action
- Hotel achieves budget top line and bottom line goals
- Guest’s survey score goals are exceeded
- Property Associate Morale is high
- Associate turnover is low
- Property is among the top 10% on Trip Advisor
Work Environment: Friendly, Professional, Exciting. A Culture that excels in Associate Development, Guest Experience and Investor Return.
The Assistant General Manager Must be willing and able to act as General Manger in his/her absence Additional information:Employment type: Full-time
Job Summary
Contractor
Accommodations
$80k-104k (estimate)
06/01/2024
07/26/2024
schahethotels.com
MERIDIAN HILLS, IN
200 - 500
1962
GREG SCHAHET
$10M - $50M
Accommodations
Related Companies
The job skills required for Assistant Operations Manager include Leadership, Coaching, Scheduling, Initiative, Guest Service, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be an Assistant Operations Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Assistant Operations Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Assistant Operations Manager positions, which can be used as a reference in future career path planning. As an Assistant Operations Manager, it can be promoted into senior positions as a Senior Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Assistant Operations Manager. You can explore the career advancement for an Assistant Operations Manager below and select your interested title to get hiring information.
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