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Service Advisor
$79k-110k (estimate)
Full Time | Retail
3 Months Ago
Schlossmann Honda City is Hiring a Service Advisor Near Greenfield, WI
Follow This Link to the Video: Why work here?
Our bustling Service Department seeks an Experienced ASM (Service Advisor) to join our team in exceeding customer expectations, surpassing personal and professional goals and growing in their careers. We are always busy. We have the work to fit your drive and exceed your financial goals.
Benefits
- Competitive Compensation Plans
- Medical
- Dental
- Vision
- 401K
- Paid Training
- Paid Vacation
- Company Holidays
- Saturday Lunches
- Employee Discounts on Products and Services
Responsibilities
- Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
- Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
- Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
- Ensure the daily inventory of technicians' time is consistently sold to service customers.
- Distribute work between technicians efficiently.
- Answer technical questions about vehicle problems, warranties, services, and repairs.
- Maintain Customer Happiness scores at or above company standards.
- Assist in diagnosing vehicle problems; order parts and tools as necessary.
- Oversee administration of warranty claims as well as training and supervising of service department.
- Set schedules and assigns tasks to service department employees.
- Reinforces company policies and adheres to company standards.
- Encourages compliance with applicable laws and regulations.
- Maintain good working relationship with factory(s) and foster positive employee relations.
- Collaborate with upper management to make service department hiring and discipline decisions.
Qualifications
- Organized and friendly personality
- Demonstrated ability to manage others
- Time management skills
- Fantastic communication skills with your customers
- Professional, well-groomed personal appearance
- Consistent record of service and sales success
- Strong record of positive customer satisfaction results
- Team oriented and self-motivated
- Able to work with little supervision
- Clean driving record and valid driver’s license
Apply in person to Jeff Shurkoff @ Schlossmann Honda City: 3450 S. 108th St., Milwaukee WI 53227 or Apply Online.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Job Summary
JOB TYPE
Full Time
INDUSTRY
Retail
SALARY
$79k-110k (estimate)
POST DATE
03/16/2023
EXPIRATION DATE
07/03/2024
WEBSITE
hondacity.net
HEADQUARTERS
MILWAUKEE, WI
SIZE
100 - 200
TYPE
Private
CEO
BRADLEY SCHLOSSMANN
REVENUE
$10M - $50M
INDUSTRY
Retail
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About Schlossmann Honda City
Schlossmann's Honda City is a new car honda dealership.
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