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Field service representative
$45k-57k (estimate)
Full Time | Durable Manufacturing 3 Months Ago
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Schneider Electric is Hiring a Field service representative Near Orlando, FL

Great people make Schneider Electric a great company. Schneider’s Power Services Field Service Representatives play an impactful role within the organization.

They collaborate with customers, sales representatives, team members and third-party partners to install, inspect, troubleshoot, repair, and maintain equipment in a variety of dynamic environments.

They are problem solvers. They are customer focused. They are passionate about the work they do. They are the future of Schneider Electric! Is this you?

We are proud to offer all Field Service Representatives with direct product training and training on all digital and physical tools associated with their work.

Schneider Electric provides service vehicles, tools, uniforms, mobile devices, and laptops for daily professional use. This opportunity is a home-based flexible work schedule with 40-hour guarantee ( Overtime).

This Field Service Representative position will sit within our U.S. Services business, specifically our Power Services team.

Our Power Services team is the Original Equipment Manufacturer (OEM) for SquareD focusing on electrical distribution equipment inside of critical facilities.

As a Field Service Representative, a typical day for you might include : Servicing, installing, and repairing customer equipment.

Performance of warranty work and start-up service. Perform Startup / Commissioning on equipment across the Schneider Electric product portfolio.

Testing, calibration, checking, correcting, adjusting and part component replacement services on customer products. Construction and testing of circuits and equipment utilizing various tools and machines such as computers, workstations, circuit diagrams and test instruments / equipment.

Technical support in product service, product training and applications including on-site audits. Support serviceable Schneider equipment including but not limited to electrical switchgear, PDUs, RPPs, BMS systems, PLCs, HMIs, Drives, power monitoring equipment, protective relays.

We have an ever-evolving catalog of products you may have exposure to. Document all required information for each site (technical report).

On some days, you may even : Analyzing complex problems in equipment and machinery and interpret maintenance manuals, using knowledge of systems and electronics to isolate and correct the fault.

Assist in the developing design modifications and implements modifications and provides installation support for the modifications.

Develops and implements training courseware and provides training to customers and other service representatives. Travel for both training and to support job site requirements in other areas.

This may be the next step in your career journey if you have : Vocational education, military training, or transferable experience in electronics, electrical theory or similar discipline.

2 years of relevant mechanical, electrical and / or power distribution service experience, technical proficiency in electronic / electrical component theory.

Experience writing reports and competency in presenting information and responses to managers, clients, and customers. The ability to calculate figures and amounts such as proportions, percentages, area, circumference, and volume.

The ability to define problems, collect data, establish facts, and draw valid conclusions. Experience in testing, maintenance and / or upgrades in some or all of the following areas : low or Medium Voltage Switchgear;

Transformers; Relay Protection Systems; Control Systems The ability to interpret blueprints and other service documents, including various electrical drawings.

Upon return form your on-site visit, you’ll continue with online training and will be paired with a local area mentor to receive on-the-job training and continue your onboarding journey with us.

Hear from one of our Field Service Representatives who loves her job and working with her customers! Schneider Electric offers an inclusive benefits package to support all of our employees such as flexible work arrangements, paid family leaves, (k) match, well-being programs, holidays & paid time off, military leave benefits, and more.

Learn more about working with us : You must submit an online application to be considered for any position with us. This position will be posted until filled.

Last updated : 2024-05-08

Job Summary

JOB TYPE

Full Time

INDUSTRY

Durable Manufacturing

SALARY

$45k-57k (estimate)

POST DATE

03/05/2024

EXPIRATION DATE

06/21/2024

WEBSITE

se.com

HEADQUARTERS

ROCKFORD, IL

SIZE

>50,000

FOUNDED

1836

CEO

JEAN-PASCAL TRICOIRE

REVENUE

$1B - $3B

INDUSTRY

Durable Manufacturing

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About Schneider Electric

Schneider Electric's purpose is to empower all to make the most of our energy and resources, bridging progress and sustainability for all. We call this Life Is On. Our mission is to be your digital partner for Sustainability and Efficiency. We drive digital transformation by integrating world-leading process and energy technologies, end-point to cloud connecting products, controls, software and services, across the entire lifecycle, enabling integrated company management, for homes, buildings, data centers, infrastructure and industries. We are the most local of global companies. We are advoca...tes of open standards and partnership ecosystems that are passionate about our shared Meaningful Purpose, Inclusive and Empowered values. www.se.com Follow us on: www.facebook.com/SchneiderElectric twitter.com/SchneiderElec twitter.com/SE_Careers instagram.com/schneiderelectric More
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The job skills required for Field service representative include Field Service, Customer Service, Problem Solving, Technical Support, Preventive Maintenance, Customer Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Field service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field service representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Field service representative positions, which can be used as a reference in future career path planning. As a Field service representative, it can be promoted into senior positions as a Field Service Rep. II - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field service representative. You can explore the career advancement for a Field service representative below and select your interested title to get hiring information.

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If you are interested in becoming a Field Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Field Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Field Service Representative job description and responsibilities

A Field Service Representative undertakes various support tasks for ensuring customer satisfaction while working with minimal direction.

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Client service representatives manage client relationships and provide customer support.

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Performs site visits with Service Partners, evaluates technical and professional performance.

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Prepare and maintain service related documentations.

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Filed service representatives take customer questions, complaints, comments, and concerns.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Field Service Representative jobs

Always provide an outstanding field service support to customers.

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Review field services done with the customer before leaving to ensure 100% resolution.

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Take the time to attend to customer service, customer support, and customer experience trainings whenever available.

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As a field service representative, it is a good practice to educate your clients or customers some basic troubleshooting, that adds more value to your service to them.

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Coordinate efforts with sales representatives or higher ups if needed to ensure customer satisfaction.

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Step 3: View the best colleges and universities for Field Service Representative.

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