127 Service Pro 1 Jobs in Bentonville, AR
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Schuber Mitchell Homes is Hiring a Service Pro 1 Near Bentonville, AR
Position SummaryThe Service Pro performs home repairs requested by homeowners during the two (2) year home warranty period. This position also completes a broad range of tasks such as carpet replacement and concrete and tile repairs.
Essential Duties And Responsibilities
Essential Duties And Responsibilities
- Delivers quality and value through the daily completion of tasks
- Collaborates with the Service Specialist to perform home repairs
- Assists with customer complaints and provides suggestions to the service specialist
- Engages in customer interactions and ensures resolution of homeowner’s concerns
- Utilizes the company’s internal systems such as ITK, HB1, and Outlook
- Develops relationships with trades and attends warranty service calls as needed
- Participates in growth and development trainings and actively develops new home repair skills
- Commits to understanding the five-phase build process and gains knowledge of other departmental processes and positions within the company
- Identifies and assesses homeowner’s needs to achieve customer satisfaction
- Adheres to safety standards and guidelines while on the job site
- General understanding of building principles and methods required
- Excellent time management and customer service skills preferred
- Ability to learn new software and utilize company HB1 system
- Valid driver’s license and clean driving record
- Must be at least 21 years of age to drive a company vehicle
- Monday - Friday
- 7:30 am - 5 pm
- After hours and weekends required on occasion
- Works in both temperature-controlled and non-temperature-controlled environments, with medium to high noise levels
- Prolonged periods of walking and standing required
- Frequently required to climb ladders
- Occasionally required to sit, lift, pull, and push objects weighing up to 80 pounds
Job Summary
JOB TYPE
Full Time
SALARY
$36k-46k (estimate)
POST DATE
06/09/2024
EXPIRATION DATE
07/26/2024
WEBSITE
jomediainc.com
HEADQUARTERS
Joplin, MO
SIZE
<25
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