46 Customer Service Representative Jobs in Cleveland, TN
Schwarz Partners is Hiring a Customer Service Representative Near Cleveland, TN
The Customer Service Representative builds long term relationships with customers by providing product and service information and by resolving product and service issues in a timely manner. This position will work closely with Sales, Accounting, CSRs and Manufacturing teams to meet the customers needs. This is a full time salaried non-exempt postion, Monday through Friday 9am to 6pm.
ESSENTIAL JOB FUNCTIONS
- Oversee assigned customer accounts respond to emails in a timely manner according to company standards.
- Process orders in a timely manner, electronically and manually.
- Maintain customer records, update account information as necessary.
- Serves as the primary liaison with sales, logistics/supply chain, and manufacturing personnel on customer deliveries.
- Resolve customer issues in a professional and effective manner.
- Work with Manufacturing Team on credit memos, returns and price deviations.
- Make appropriate decisions to satisfy customer needs and take necessary steps to implement decisions.
- Participate in a team environment.
- Perform other duties as assigned.
- Ability to effectively multi-task and prioritize daily workload within a fast-paced environment with competing priorities.
- Prior Customer Service experience, preferably, in the Corrugated or Converting paper industry.
- Must maintain a high level of accuracy and strict attention to detail.
- Posses excellent communication skills verbal and written.
- Maintain regular and predictable attendance.
Bonuses – Monthly and Quarterly Team share bonuses based on plant efficiencies.
BENEFITS
- Health insurance
- Dental insurance
- Vision insurance
- STD / LTD and Life policies
- 401k plan with company match
- Paid vacation / holidays
- PTO days
Our organization is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Summary
Full Time
Durable Manufacturing
$35k-44k (estimate)
06/27/2024
08/26/2024
schwarzpartnerslp.com
Indianapolis, IN
<25
Durable Manufacturing
Related Companies
The job skills required for Customer Service Representative include Customer Service, CSR, Products and Services, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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