22 Customer Service Representative (Full-Time) Jobs in Hicksville, NY
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Scialli & Sons Inc. is Hiring a Customer Service Representative (Full-Time) Near Hicksville, NY
Are you ready to be an integral part of a well-established plumbing company in business since 1979. We are actively seeking qualified candidates for the position of Customer Service Representative – Dispatcher in our residential and light commercial service department.
Responsibilities:
As a Customer Service Representative, you will play a crucial role in the day-to-day operations of our company, serving as the primary point of contact for our valued customers. Your responsibilities will include answering phone calls, gathering customer information, scheduling service calls efficiently, and addressing customer concerns with diligence to ensure satisfaction. In the event of issues, you will work creatively and critically to find effective solutions.
Additionally, you will develop and manage reports and collaborate with field personnel to optimize scheduling. We are looking for individuals who can function seamlessly within a team, possess excellent communication and listening skills, and maintain a positive attitude at all times.
Minimum Requirements:
- Two years of experience in dispatching, scheduling, customer service, or related Functions. Knowledge of Service Titan a plus
- Excellent communication and listening skills.
- Strong planning and scheduling abilities.
- Accuracy, organization, and attention to detail.
- Analytical skills and dependability.
- Courteous demeanor with a commitment to exceeding customer expectations.
- High School diploma or GED.
Work Schedule:
Monday to Friday, in person.
Benefits:
If you are ready to contribute to our dynamic work environment and meet the outlined requirements, we invite you to apply for this exciting opportunity.
Job Type: Full-time
Pay: $22.00 - $25.00 per hour
Expected hours: 40 per week
Experience level:
- 2 years
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Experience:
- Knowledge of Service Titan a plus: 1 year (Preferred)
Ability to Relocate:
- Hicksville, NY 11801: Relocate before starting work (Required)
Work Location: In person
Job Summary
Full Time
Specialty Trade in Construction
$39k-49k (estimate)
12/21/2023
06/26/2024
scialli.com
HICKSVILLE, NY
25 - 50
Private
VINCENT SCIALLI
$10M - $50M
Specialty Trade in Construction
Related Companies
The job skills required for Customer Service Representative (Full-Time) include Customer Service, Scheduling, Listening, Plumbing, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative (Full-Time). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative (Full-Time). Select any job title you are interested in and start to search job requirements.
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