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The Customer Experience Professional contributes to the overall success of the organization by working closely with show management, site management and major customers to respond to client needs. The Customer Experience Professional also resolves customer sales and service issues through troubleshooting through a variety of methods including phone calls, in-person interaction and email, ensuring a timely resolution and providing the highest level of customer service.
Summary of Key Responsibilities
Qualifications
EDUCATION
PREFERRED
As part of our standard hiring process for new employees, employment with Smart City Networks will be contingent upon successful completion of a background check.
Smart City Networks is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
If you need assistance or an accommodation due to a disability, you may contact us at 702-943-6000
Part Time
$65k-85k (estimate)
05/23/2024
08/20/2024
The job skills required for Customer Service and Sales Representative include Billing, Microsoft Office, Troubleshooting, Coordination, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service and Sales Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service and Sales Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service and Sales Representative positions, which can be used as a reference in future career path planning. As a Customer Service and Sales Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service and Sales Representative. You can explore the career advancement for a Customer Service and Sales Representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service and Sales Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service and Sales Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service and Sales Representative job description and responsibilities
The best CSRs are genuinely excited to help customers.
04/11/2022: Saint Cloud, MN
They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.
04/24/2022: Allentown, PA
Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.
03/15/2022: Boca Raton, FL
Workers must be patient and polite, especially when dealing with difficult or angry customers.
03/14/2022: Santa Ana, CA
Support agents should have sound knowledge of the product/service which will help them suggest a solution to the customer right away.
05/01/2022: Salisbury, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service and Sales Representative jobs
Understand the customer’s expectations.
05/08/2022: Portsmouth, NH
Consider a professional certification.
04/04/2022: Harrisburg, PA
Measure and analyse customer feedback.
05/20/2022: Evansville, IN
Ability to use positive language.
04/24/2022: Santa Rosa, CA
Deliver fast, effective resolutions.
04/21/2022: Nashville, TN
Step 3: View the best colleges and universities for Customer Service and Sales Representative.