St. Cloud Refrigeration is proud to be family owned and operated for over 60 years! We are the Midwest's leader in commercial refrigeration, HVAC, building automation, and food service design, installation, and maintenance. Family-owned and operated since 1957, SCR's multiple divisions serve all of Minnesota, parts of Wisconsin, North Dakota, South Dakota, Iowa, and beyond. Our customer focus and commitment to quality are second to none!
At SCR, our employees are like family. We believe in providing opportunities for both personal and professional growth, based on the understanding that employee satisfaction directly impacts customer satisfaction. The result is the loyalty and longevity of employees who take great pride in their work, and a company our customers can count on.
OurCoreValues
Perseverance / Integrity / Family / Stability / Competency

RolesandResponsibilities

• Review and bill service work orders timely, professionally, and accurately, making sure all labor, parts, and miscellaneous items are included
• Prepare invoices per customer requirements, including email, online service input, and required documentation as needed
• Bill all Preventative Maintenance contracts accurately
• Be proactive in resolving issues regarding time tickets to ensure accurate and complete billings
• Work to resolve customer issues on invoices; pull documentation and discuss with service manager
• Compile and review work order reports to keep up to date on billings
• Set up customers and billing information with precision and accuracy
• Process credit card transactions
• Assist with collections process for corporate customers

EEO/AA/M/F/Vets/Disabled