At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!).

And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world.

We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team!

What you get to do :

Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below.

This role is committed to ensuring the highest level of guest safety, security, and satisfaction. Your professional demeanor and reassuring presence will provide guests and Ambassadors with the peace of mind that enhances their overall park experience. You will also :

• Protect property and assets to include ambassadors, guests, and animals
• Enforce park procedures and policies
• Take appropriate action on all criminal activity that takes place on property
• Patrol park on foot and bike
• Conduct traffic and crowd control
• Assist in finding and reuniting lost children
• Take emergency protective action to preserve life or property
• Uphold a high standard of safety for self, other employees, and guests
• Consistently practice safe work habits including but not limited to the use of personal protective equipment, lifting, driving, and reporting of unsafe situations
• Consistently demonstrate courteous and professional behavior in all work aspects with all ambassadors and guests
• Work as part of a team to increase productivity while providing excellent guest service
• Provide excellent guest service to guests and employees.
• Maintain a professional appearance that meets grooming standards
• Environmental stewardship with local, regional, and national environmental groups through committee participation, serving on various park committees and maintaining community and regulatory relationships
• Inspect facilities / property, and audit written programs, field tasks / activities, training / drills for regulatory and SEA compliance Implement and follow up on any corrective action as appropriate
• Communicate with corporate and other SEA parks to ensure best practices and standards are in place
• Oversight of Environmental Safety / Specialist position

What it takes to succeed :

• State of California POST (Police Officer Standards and Training) Certificate
• Ability to enforce law and statutes within the local park area, away from full-time police employer
• Minimum one (1) year of accredited service and ability to maintain active duty employment as a California Police Officer with California Law Enforcement Agency.
• Ability to enforce California law and statutes.
• Ability to testify in San Diego County Superior Court
• Valid driver's license and a driving record that complies with SEA standards
• At least 1 year of service at an accredited law enforcement agency
• Able to multitask while maintaining a positive attitude to ensure excellent guest service
• Able to stand, walk, and work for prolonged periods of time in extreme weather conditions
• Willing to work a flexible schedule to include weekdays, weekends, evenings, and holidays
• Consistently practices safe work habits including, but not limited to the use of personal protective equipment, lifting, and reporting of unsafe situations
• Willing to comply with and ensure ambassadors comply with all SEA grooming guidelines and employment standards.
• Able to successfully complete all legal, company, and department training requirements to include but not limited to passing required tests and certifications within established timelines

Availability :

• Available to work varying shifts or hours based on park hours, i.e., be able to work opening and closing shifts, nights, weekends, and holidays.
• Unless extenuating circumstances exist, available a minimum of one full shift every sixty (60) days.

Compensation :

$40.00 per hour

The perks of the position : Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as :

• FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
• Scholarship opportunities

EEO Employer :

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.

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Last updated : 2024-09-07