Description

At APH Construction, we specialize in delivering top-notch contracting and remodeling services that transform our clients' spaces into their dream environments. Our team is dedicated to quality, customer satisfaction, and innovative solutions. We are looking for a motivated and organized Office Coordinator to join our dynamic team. If you are a detail-oriented professional with a passion for customer service and office management, we would love to hear from you.

Job Description: As our Office Coordinator, you will play a crucial role in ensuring smooth operations and exceptional customer service. You will be the backbone of our administrative functions, managing client interactions, and supporting our project teams and report to the Project Manager.

Key Responsibilities:

Customer Follow-Ups: Maintain regular follow-up with clients to ensure satisfaction with our services and address any ongoing needs.

Appointment Setting: Schedule and coordinate appointments between clients, our project managers, and subcontractors ensuring efficient use of time and resources.

Lead Contacting: Reach out to new leads, providing them with information about our services and setting up initial consultations.

Administrative Support: Handle phone calls, emails, and in-person inquiries, directing them to the appropriate team members.

Documentation: Maintain accurate records of client interactions, appointments, and project statuses in our CRM system.

Team Coordination: Assist with the coordination of project schedules and team communications.

What We Offer:

• Competitive salary and benefits package. Salary DOE.
• Opportunities for professional development and growth.
• A supportive and collaborative work environment.
• The chance to be part of a company that values quality, innovation, and customer satisfaction.

Requirements

• Proven experience in an administrative or office coordinator role, preferably in the construction or remodeling industry.
• Excellent organizational and multitasking abilities.
• Strong communication skills, both written and verbal.
• Proficient in Microsoft Office Suite and experience with CRM software.
• Ability to manage time effectively and prioritize tasks.
• Customer-focused attitude with a commitment to providing exceptional service.