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Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes.
More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience.
With clients at the heart of all we do, our people, knowledge and technology power our connected ecosystem of health, safety and security solutions and services.
This full-time opportunity functions in our state-of-the-art 24 / 7 Alarm Monitoring Center as an Alarm Monitoring Representative working a 3rd shift schedule which could include holidays and weekends.
Alarm Monitoring Operators are responsible for providing exceptional service to our customers by accurately and efficiently responding to alarm signals.
They are responsible for managing alarm events, verifying security information, notifying and updating emergency services such as fire and police agencies and ensuring customers are properly notified of events.
This includes answering a multi-line telephone system and performing data entry. Our job duty is similar to those of a 911 emergency dispatcher.
We must be attentive and perform procedures with a quick and accurate response as our industry is life safety.
Your essential functions will include :
Respond to all incoming alarm signals in our automation software according to documented procedures. When deemed appropriate, calls the premise, notifies the authorities, and calls a list of contacts.
Logs all information into the automation system immediately and accurately
Minimum Requirements
Securitas offers comprehensive benefits including :
We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.
Last updated : 2024-06-26
Full Time
$41k-52k (estimate)
06/27/2024
09/26/2024
securitases.com
PLEASANTON, CA
1,000 - 3,000
1934
Private
BRETT CURTIS
$50M - $200M
Securitas Electronic Security provides access control, video monitoring and fire detection solutions.
The job skills required for Call center include Organizational Skills, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Call center. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call center. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call center positions, which can be used as a reference in future career path planning. As a Call center, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call center. You can explore the career advancement for a Call center below and select your interested title to get hiring information.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center jobs
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Success Performance Solutions call center skill and personality assessment tests can help.
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