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Service Technician II
Apply
$59k-72k (estimate)
Full Time 2 Days Ago
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Securitas Electronic Security is Hiring a Service Technician II Near Fishers, IN

Securitas Technology Corporation is a division of Securitas AB, the largest protective services provider in the world with over 370,000 Securitas Heroes across the world.
Securitas Technology offers a full portfolio of video, access, intrusion, fire and integrated systems and services. As a leading systems integrator and alarm monitoring company, we deliver the Securitas Technology Difference, serving countless long-term clients with solutions and services that protect their people, customers, and assets.

Securitas Technology is seeking technically minded individuals possessing experience with low voltage electronics specializing in electronic security solutions. Our teams are responsible for providing service on Securitas Technology products at customer sites. The position provides customer contact for all post-installation problems on security systems and equipment, as well as, special project work, when needed.

Responsibilities

  • Respond to trouble tickets to ensure application uptime and system performance.
  • Work individually and as a team to diagnose and resolve application issues.
  • Execute preventative maintenance tasks to maximize application availability and identify system faults.
  • Perform routine configuration changes (user permissions, application configuration, etc.)
  • Document all system modifications through a digital change control tracking system.
  • Produce quality technical documentation describing the conceptual and quantitative facets of system deployment, intended for both a technical and non-technical audience.
  • Perform pre-deployment end to end testing of all upgrades and major modifications.
  • Perform on site installations of software upgrades and major modifications.

Minimum Requirements

  • High School diploma required or equivalent.
  • Familiarity installing and troubleshooting low voltage equipment.
  • Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms
  • Strong working knowledge of Microsoft Office
  • Strong written and verbal communications skills
  • Working knowledge IP addressing equipment
  • Excellent problem solving and analytical skills.
  • Excellent time management skills
  • Positive attitude and strong work ethic
  • Certifications in enterprise grade CCTV and Access Control systems a plus

Securitas Technology offers comprehensive benefits including:

  • Highly competitive salary
  • Company training and industry leading certification program
  • Company Vehicle
  • Company Cell Phone
  • Medical, Dental, Vision, and Life Insurance
  • Company Paid Short Term and Long-Term Disability
  • 401K with 60% Match up to 6% of salary
  • Paid vacation, holiday and sick time
  • Educational Assistance
  • Exceptional growth opportunities
  • Wide variety of employee discounts on travel, equipment, and more!

We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.

Job Summary

JOB TYPE

Full Time

SALARY

$59k-72k (estimate)

POST DATE

06/26/2024

EXPIRATION DATE

07/09/2024

WEBSITE

securitases.com

HEADQUARTERS

PLEASANTON, CA

SIZE

1,000 - 3,000

FOUNDED

1934

TYPE

Private

CEO

BRETT CURTIS

REVENUE

$50M - $200M

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About Securitas Electronic Security

Securitas Electronic Security provides access control, video monitoring and fire detection solutions.

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The following is the career advancement route for Service Technician II positions, which can be used as a reference in future career path planning. As a Service Technician II, it can be promoted into senior positions as a Field Service Rep. II - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Technician II. You can explore the career advancement for a Service Technician II below and select your interested title to get hiring information.

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