Position Summary

• Overseeing daily activities of OE team including but not limited to OE Mailbox, Orders, Budgets, reporting and metrics, reviewing daily metrics and analyzing daily performance
• Loading/managing the daily Sales Order File from SL to SAP.
• Perform annual Performance Reviews
• Monitoring team performance and provide guidance and support
• Ensuring compliance with company policies and procedures
• Approving timesheets, vacations/time off
• Tracking OT and workload trackers
• Handling escalated inquires and urgent requests/issues
• Identifying and implementing process improvements
• Collaborate with other departments
• Train new and existing team members as needed on procedures and systems
• Participate in sales training as needed
• Assisting sales with any questions pertaining to ordering document requirements
• Having a working knowledge of processing order, change orders and cancellations
• Assisting/overseeing special projects as needed
• Maintaining composure in dealing with executives, clients, and staff, occasionally under conditions of urgency and in pressure situations
• Handling of and exposure of sensitive and confidential information
• Arrange for temporary coverage as needed to maintain operational continuity
• Overseeing/evaluating the backup of coordinator positions as needed
• Supervise and support month end closing
• Support future acquisitions
• Additional responsibilities as requested by the manager

Basic Requirements

• Experience working with sales contracts and reviewing contract documents
• 1 to 3 years of experience working Sales Contracts
• Proficient PC and Microsoft skills e.g. Word, Excel, PowerPoint, Outlook
• Excellent analytical and problem-solving skills
• Must be reliable, professional and organized
• Strong verbal and written communication skills
• Ethical standards for handling confidential information
• Demonstrated ability to prioritize tasks, meet deadlines, and enthusiastically deal with change
• Must have a sense of urgency and excellent follow-through skills
• Ability to work well as part of a team
• Outstanding interpersonal and customer service skills
• General business acumen
• Willing to work overtime as required/needed

Preferred Requirements

• Bachelor's degree in business, finance or accounting
• 1 to 3 years’ relevant experience. Will consider experience in lieu of degree
• Experience with Microsoft Solomon and SAP, SalesForce preferred