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Senior Security Manager
Job Summary:
Our Senior Security Manager will report to the Regional Program Manager of Operations for Boston, MA. This person will liaise with client representatives to measure contract KPIs and key long-term initiatives, mentor subordinate managers, and ensure compliance with financial performance projections.
The Senior Security Manager will meet or exceed all established operations goals to ensure contract compliance while ensuring all company processes are followed. Retaining and developing successful employees through proper training will also be a part of this person’s responsibility.
Benefits:
Depending on experience, Securitas will offer a starting salary of $103K, in addition to a full benefits package that includes:
Essential duties and responsibilities:
Strategic Vision and Business Operation Goals - Establish weekly, monthly, and quarterly operations goals in support of the contract business plan. Provide regular updates to senior leadership on operations goals in terms of achievement/progress via Salesforce reports, metrics, or other tools. Review all relevant reports to increase efficiency and productivity. Exhibit strong collaboration with all functional departments to achieve business goals. Strategic involvement in company and client programs, initiatives, committees, and task forces. Provide leadership oversight and guidance with direct reports to achieve goals.
Performance Management - Recruit, hire, and retain operations professionals through proper coaching and performance management. Establish performance goals for the security teams and continuously monitor progress. Ensure direct reports are properly managing the performance and development of security personnel, including, but not limited to the completion of performance reviews, development plans for security officers, and potential Performance Improvement Plans for employees showing negative trending performance. Timely completion of all performance management processes for direct reports.
Training & Development - Identify team performance gaps and development areas and offer solutions to narrow the gap. Ensure all individual required training is completed, with a heavy emphasis on professional development and supporting processes. Provide leadership supervision in the development and execution of customized training and improvement processes for operations functions. Conduct regular staff and team meetings to discuss goals and strategy, celebrate successes, and share best practices. Maintain extensive knowledge of complex industry standards, current security issues, and technology and update managers on risks and threats that could impact the cluster and provide recommendations for proactive solutions and best practices.
Customer Service - Ensure 100% customer satisfaction through excellent and frequent client engagement. Lead by example in working with various other internal departments to resolve challenging customer service-related issues timely. Must be knowledgeable of the market, industry trends, competitors, and demographics to be successful in setting overall operations and customer strategies.
Other responsibilities:
Qualifications:
If joining our management team sounds like the right fit for you, please click apply today!
Company Website: https://www.securitasinc.com
EOE M/F/Vet/Disabilities
Full Time
$131k-180k (estimate)
07/04/2024
08/01/2024
securitasinc.com
PARSIPPANY, NJ
>50,000
2002
SANTIAGO GALAZ
$1B - $3B
As the Leader in Protective Services, Securitas continuously invests in people, knowledge and technology to deliver unsurpassed security solutions. Securitas USA and our 100,000+ employees help organizations of all sizes and industries achieve superior security programs and results. We are the only company whose solutions span the Six Pillars of Protective Services which include On-site, Mobile and Remote Guarding combined with Electronic Security, Fire & Safety, and Corporate Risk Management. Securitas' North Central Region consists of 20 states: Alaska, Arizona, Colorado, Idaho Oregon, Illin...ois, Iowa, Kansas, Minnesota, Missouri, Montana, Nebraska, Nevada, New Mexico, North Dakota, South Dakota, Utah, Washington, Wisconsin, and Wyoming. With 46 branch locations throughout the region alone, Securitas is the most locally-focused security company in the country. The North Central Region headquarters is located at 1333 Butterfield Road, Suite 409, Downers Grove, IL, 60515.
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The job skills required for Senior Security Manager include Leadership, Law Enforcement, Scheduling, Personnel Security, Customer Service, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Senior Security Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Senior Security Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Senior Security Manager positions, which can be used as a reference in future career path planning. As a Senior Security Manager, it can be promoted into senior positions as a Security Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Senior Security Manager. You can explore the career advancement for a Senior Security Manager below and select your interested title to get hiring information.