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Customer Service Representative
Security Finance Cleveland, OH
$37k-46k (estimate)
Full Time | Lending & Credit 2 Days Ago
Save

Security Finance is Hiring a Customer Service Representative Near Cleveland, OH

DescriptionDo you take pride in having exceptional communication skills? Are you comfortable providing noteworthy customer service and building relationships along the way?
Your skills could be used to work hand in hand in assisting our customers. With this role, you will have the opportunity to help them through their automobile financing needs both over the phone and in person.
If you are ready to make a difference, join an enthusiastic team and start a lifelong career, “Come Begin Your Story” as a Customer Service Representative!
Professional Financial Services (PFS) has been purchasing retail installment contracts for new and used automobiles, trucks and motorcycles originated by franchise and independent vehicle dealers since 1995. We have branches in 12 different states.
You’ll know you are a successful Customer Service Representative when you:

  • Provide outstanding customer service and problem resolution
  • Perform collection activities on delinquent accounts
  • Assist with insurance verifications
  • Perform Welcome Calls
  • Act as back up to our Administrative Assistant to receive loan payments and fund loans
  • Perform Skip Tracking and other locate activities
You could be a great addition as Customer Service Representative if you have:
  • Previous customer service and/or collections experience
  • A valid state driver’s license, with an acceptable driver’s record
  • Access to a reliable automobile for work use

Keep in mind that we provide:
  • An EXCELLENT benefits bundle that includes medical insurance (minimal cost to the employee), dental, vision, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time.
  • Monthly Bonus Potential – You have the ability to earn a monthly bonus when your team meets your Company set goals!
  • Community Service - As a company, we are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions and more.
  • Growth Potential- We believe in fostering our employees’ talents and providing a pathway for their individual career story.
  • TOP-of-the-line training that includes hands-on training, online training, and new hire class orientation. We are committed to helping you build a solid foundation and do your job to the best of your abilities.
Come Begin Your Story! Apply Today!

Job Summary

JOB TYPE

Full Time

INDUSTRY

Lending & Credit

SALARY

$37k-46k (estimate)

POST DATE

06/27/2024

EXPIRATION DATE

08/26/2024

WEBSITE

securityfinance.com

HEADQUARTERS

BOISE, ID

SIZE

1,000 - 3,000

FOUNDED

1955

CEO

TERESA DAY

REVENUE

$500M - $1B

INDUSTRY

Lending & Credit

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About Security Finance

For more than 65 years, Security Finance has proudly provided easy and safe installment loans to our community members. Thanks to our conveniently located branches, you are able to receive personal service from people you know you can trust. At Security Finance, its about being good stewards of our community, helping neighbors in times of need and treating customers with the respect they deserve. Security Finance is licensed to offer traditional personal installment loans, which vary in amount and terms based on the state you are in.

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The job skills required for Customer Service Representative include Customer Service, Financial Services, Building Relationships, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.

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