Job Details
Job Location
Lincoln Red Rock - Lincoln, NE
Education Level
High School
Job Shift
Day
Job Category
Customer Service
Description
Looking for a career where you have evenings off to do the things that you enjoy? Do you like a professional office environment with Federal Holidays and Sundays off?
Apply Today. Grow with us at Security First Bank and Insurance and find your future in insurance and banking. We treat you right.
We are looking for friendly smiling faces to join our insurance team to support staff for licensed agents. Prior experience preferred, however willing to train and provide opportunity for growth.
To be considered as an applicant please complete the online application form at the Security First Bank web site. For additional information or paper application accommodations please stop by 5505 Red Rock Lane, Lincoln, NE 68516 or call 402-323-8099
Role:
The Insurance Customer Service Representative is responsible for servicing current customers, quoting new business, issuing certificates of insurance, and handling the phones.
Essential Functions & Responsibilities:

• Quotes and sells insurance policies to new and existing clients.
• Resolves client inquiries and complaints.
• Expands business reach through networking techniques.
• Complies with insurance standards and regulations.
• Tracks and identifies areas of improvement.
• Performs other job-related duties as assigned.

Qualifications
Knowledge, Skills and Abilities:
Education and/or Experience.

• High School Education or General Education Degree (GED).
• One to twelve months previous experience in insurance, customer service, or other related fields preferred.

Interpersonal Skills.

• Strong marketing, sales and communication skills.
• Ability to keep accurate records.
• Proficiency in Microsoft Office Suite programs.
• Must be able to maintain a high level of confidentiality and work independently.
• Excellent time management, interpersonal and organizational skills.

Certificates, Licenses, Registrations: Licensure in Property/Casualty, others as needed. Willingness to test for additional licenses.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing this job the employee would occasionally be required to carry loads up to and including 24lbs. It is frequently necessary to bend, squat, reach above the shoulder level, crouch, kneel, balance and push/pull equipment. Firm grasping/fine manipulation with the right/left hand is necessary. In an 8-hour day, the employee can expect to sit about 6 hours.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.
Starting Wage Range and Benefits:
Security First Bank provides some of the most competitive, comprehensive benefits in South Dakota and Nebraska. We believe in our employees, and they deserve an environment in which they can excel, with the peace of mind that their families are in good hands. We provide a host of health benefits, financial plans, and other services designed to make life better - both at work and at home.
Prior experience will be taken into consideration for starting wage. Additional information about benefits is available on the careers page of the company web site. Specific questions about benefits for full or part time status will be answered during the interview process.
This Job Description is not a complete statement of all duties and responsibilities comprising this position.
Security First Bank is an Affirmative Action and Equal Opportunity Employer, Minority / Female / Disabled / Veteran / Gender Identity / Sexual Orientation.