• Elevate the optical credibility of the store by upholding all opticianry guidelines.

• Troubleshoot optical issues at the store level and support the team with any complex orders and/or customer questions.

• Foster a positive partnership with our SEE Lab, and work to explain the ‘why’ to peers and customers.

• Drive personal and team sales by upholding SEE selling standards.

• Meet and exceed personal sales goals and KPI’s.

• Mentor others by working in partnership with the Store Manager to develop the team’s optical knowledge.

• Model our SEE Selling ceremony to team sell with your coworkers and assist with affirming your team members recommendations.

• Demonstrate excellent time management skills by working with urgency and properly prioritizing tasks.

• Utilize downtime to complete with daily operational tasks.

• Uphold brand standards-ensuring merchandising, cleanliness, and display of the store is up to SEE expectations.

• Greet customers genuinely and ascertain what each customer wants or needs.

• Recommend, select, and help locate or obtain merchandise based on customer needs and desires.

• Maintain patient records related to sales.

• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.

• Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.

• Input sales efficiently and accurately

• Demonstrate knowledge of lenses options and benefits to every customer.

• Lookup and explain insurance eligibility to customers/patients when applicable.

• Abide by SEE discounting and remake expectations

• Open to working in a coaching/feedback environment

Requirements:

• Night & weekend availability required.

• Minimum of 3 years prior retail experience preferred.

• Able to perform the basic daily job functions including minimal physical activity, standing up to 8 hours, lifting up to 30lbs.

• Ability to comply with SEE dress code.

Technology Skills:

• Ability to utilize computer-based POS system

• Familiarity with Microsoft Office Suite

Work environment: