A leading installation company is seeking a dynamic individual with a strong work ethic and desire to succeed and contribute to the growth of our company to become a part of our team. Our company provides installation of several trades within the new construction industry, for both single family and multifamily projects. We have 11 locations throughout the southeast. We pride ourselves on quality and strive to offer our customers the highest level of service and products in the industry.

We currently have an opening for a full-time scheduling coordinator to work in a fast-paced environment. For you to be selected as a candidate, you must have the ability to communicate clearly with coworkers and customers via telephone and email. A pleasing personality with strong communication skills as well as an individual who is very organized will be the best fit for this position.

As part of our team, you will work to identify our customers’ needs and exceed their expectations.

Responsibilities

• Responsible for pulling builder schedules to ensure accurately scheduled appointments.
• Pulling purchase orders and reviewing for correct pricing, based on the trade scheduled.
• Must be able to field phone calls, maintain administrative reporting as needed, resolve builder issues with good resolution, and other tasks as needed.
• Coordinate with department managers to schedule warranty appointments.
• Communicate with builder warranty departments to coordinate warranty appointments with homeowners.
• All other duties asked by management.

Qualifications

• Excellent problem-solving skills.
• A positive, energetic demeanor.
• Must be very detail oriented.
• Planning, organizing, decision-making, problem-solving, and leadership skills as related to our operations.
• Capable of handling multiple tasks within a strict deadline.
• High volume service scheduling experience preferred.
• Reliable, self-sufficient, and must be able to complete task timely.
• High quality customer service and strong communication skills are a must.
• An ability to work as part of a team, as well as independently.
• Proficient in Microsoft Office Suite: Word, Excel, Outlook and an ability to easily learn new software.
• Background Check and Drug Screening required.
• Builder/Construction background a PLUS!
• Sage MAS experience preferred but not required

Benefits

• Competitive Pay and benefits
• Exciting Growing Culture
• A positive and rewarding environment