You haven't searched anything yet.
ORGANIZATION OVERVIEW
An increasing number of Americans – most of whom are women and people of color – are employed in service sector jobs that are marked by low wages, no health care, job insecurity, and lack of training and career advancement opportunities. The SEIU Education & Support Fund tackles these issues by designing and facilitating worker-centered, relationship-based, and accessible education, training and workforce development programs. We serve as a strategic partner to the Service Employees International Union (SEIU), and collaborate with other unions, nonprofit organizations, government agencies, and employers to help workers access good jobs and spark positive social change. Throughout our work, we promote a culture of empowerment that honors experience, culture, diversity, and inclusion.
POSITION SUMMARY
Reporting to the Director of Operations, the Salesforce Associate will contribute significantly to the configuration, customization, maintenance, and support of our Salesforce instance to meet the evolving needs of our organization. This position requires a creative problem-solver with a strong technical background and understanding of nonprofit operations. This position plays a key role in building and implementing our data systems, ensuring that our organization is using Salesforce CRM to best serve its constituents and monitor progress toward programmatic and operational goals.
The Salesforce Associate will collaborate closely with ESF’s Salesforce Administrator, Technology Implementation & Support Manager, contracted Salesforce Consulting Partner, ESF directors, and other team members across the organization to align needs and expectations and collect and address feedback related to features, functionality, and user experience. They will proactively create, maintain, and upgrade system documentation; communicate effectively with users and stakeholders as their needs and our deliverables evolve; and collaboratively support and execute on support and training requests at various levels of complexity.
The role requires knowledge of effective organizational collaboration, combined with robust understanding of technological platforms and people-centered technical processes. The ideal candidate will demonstrate a commitment to ESF's mission, an ability to communicate technical information in a clear and empowering way to non-technical users, an enthusiasm for identifying and implementing process improvements, and a capacity to learn quickly and independently.
KEY ROLES AND RESPONSIBILITIES
Database Administration
User Training & Support
KNOWLEDGE/SKILLS/ABILITIES
EXPERIENCE/QUALIFICATIONS
PAY AND BENEFITS
We offer competitive wages and top-notch benefits, including 100 percent employer paid medical, dental, and vision plans for the employee and eligible dependents; a defined benefit pension plan for retirement; paid holidays, sick leave, and personal days; and 4 weeks of vacation. We are a hybrid organization with co-located and remote staff. We provide a home office stipend for employees who telework, and cell phone stipend (or company sponsored cell phone) for all employees.
EQUAL OPPORTUNITY EMPLOYER
SEIU Education and Support Fund is an equal opportunity employer and encourages people from all backgrounds to apply, including persons with disabilities and individuals from historically marginalized identities. SEIU Education and Support Fund celebrates diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills, and to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, veteran status, pregnancy or related condition, or any other basis protected by federal, state, or local law. SEIU Education and Support Fund’s hiring and employment decisions are based solely on a person’s merit and qualifications.
Full Time
$80k-96k (estimate)
06/27/2024
08/26/2024
The job skills required for Salesforce Associate include Salesforce, Customer Service, Problem Solving, Communicates Effectively, Collaboration, Data Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Salesforce Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Salesforce Associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Salesforce Associate positions, which can be used as a reference in future career path planning. As a Salesforce Associate, it can be promoted into senior positions as a Salesforce CRM Senior Administrator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Salesforce Associate. You can explore the career advancement for a Salesforce Associate below and select your interested title to get hiring information.